A Risk Waters Group and SAS survey found that difficulty in managing data quality is the biggest obstacle to operational risk management.
Cats has introduced a mechanism whereby an SMS is sent to relevant people on system errors for a mobile operator in East-Africa.
Cats will integrate the existing interactive voice response system of a mobile operator in mid-Africa with a billing system.
Cats has introduced a Unix-based voice server with a mobile operator in mid-Africa using VoiceXML and current Web infrastructure.
Cointel has launched its Fax-to-Email service which allows companies to streamline customer services.
British Telecom (BT) will implement the PeopleSoft Enterprise Human Capital Management solution to manage its global workforce.
Spescom DataFusion and Spescom DataVoice have upgraded Auto & General's contact centre infrastructure.
Fiat Group will use Hyperion business performance management software to manage its statutory consolidation, says local Hyperion distributor Global Technology Business Intelligence.
Synergy Computing has assisted Alpret Control Specialists to install the Cognos business intelligence platform.
While some disagree, IT is largely regarded as the panacea that has the ability to confer competitive advantage to companies.
Microsoft developer nVisionIT has completed several projects using the BizTalk Server 2004 integration platform.
Sybase SA, GoMobile and Paracon have created a consortium to bring enterprise mobile solutions to market.
Mauritius Telecom has completed internal testing on the Nortel Business Communication Manager and will be going to market with it soon.