IBM guarantees ERP performance with Baan
IBM has announced a performance-warranty programme for customers who install its hardware and Baan`s enterprise resource planning (ERP) software.
The two-year, no-charge programme provides performance safeguards for first-time ERP customers who buy IBM`s Unix-based, mid-range RS/6000 server line.
Industry analysts said the bundling of hardware, software and a performance warranty was "a competitive missile launch", giving IBM an immediate advantage over direct competitors, Hewlett-Packard and Sun Microsystems.