Local forum for quality in it service management launched
Responding to the need for efficient IT services management, a group of South African IT professionals has founded the Information Technology Service Management Forum of Southern Africa (itSMF SA).
itSMF SA is a non-profit group affiliated to the IT Service Management Forum International, with sister organisations in the UK, the Netherlands, Australia, the USA, Germany, Switzerland and Austria.
David Cannon, itSMF SA chairman and director IT services management at Foster Melliar, said founder members represent 27 local companies covering users, product vendors and service suppliers.