As technology evolves, so too does CRM, and as a result, businesses now face real-time feedback about the customer experience.
The company achieves 35% market share in North American, with a 17-point lead over the next closest rival, Avaya, says the T3i Group.
The move is in response to the state of California's new law to charge sales taxes on online goods.
The company was awarded the Derdack Inspire 2011 Award at The Enterprise Notification Conference, in Germany.
With growth in video and dynamic content, users are far more demanding in what they expect from applications, says DiData.
Clive Brindley will head HP Software's channel from next month.
Under the agreement IBM will provide hardware, software and IT services to the Commercial Bank of Ethiopia.
Storage start-up Pillar is majority-owned by Oracle's CEO, Larry Ellison.
The business and technology incubator contracted 4most to supply, implement and support a SAP Business One solution.
Safenet offers six crucial components in the cloud-based environment, says Condyn.
CA Technologies will provide its ARCserve technology as a SaaS offering using the MS Windows Azure cloud platform. [Local rep: CA Southern Africa]
ePrint allows printing from anywhere by sending an email to the printer's own email address
WAN Acceleration integrated with SonicOS 5.8.1 enhances the capabilities of the SonicWALL Next-Generation Firewall Series.