Good business process management interventions give clear and immediate feedback about progress, says GIBS senior lecturer.
Cell C has revamped its corporate identity and will roll out its new network in the coming weeks.
In this World Wide Wrap: Firms increase risk spend, CIOs call for better governance, and cloud computing gets code of practice.
In this World Wide Wrap: Oracle intros serialisation and pedigree app, Indian companies bag EA awards, and smaller companies warm to SaaS.
In this World Wide Wrap: E-marine maintains Eassy, France Telecom considers Morocco, and Bharti Airtel appoints Africa marketing officer.
Novell has announced customer adoption and partner support of SUSE Linux Enterprise Server for IBM System z.
The Application Control Software Blade enables companies to secure the use of thousands of Web 2.0 applications.
In this World Wide Wrap: Mumbai calls for e-waste tenders, taxpayers help fund green energy, and ex Vestas employees form turbine start-up.
In this World Wide Wrap: Acer and Intel in mall tour deal, MS to counter Apple iPad, and desktops losing popularity.
In this World Wide Wrap: US telcos advance m-pay project, Standard Chartered drives online payment, and MasterCard gets new chiefs.
In this World Wide Wrap: VOIP market set to grow, VOIP sees upswing in Middle East, and DMSL invests in VOIP boom.
The SAS Premier Business Leadership Series will take place next on 10 and 11 August.
Data-based services are set to be the next big revenue generator for mobile operators, says Africa Analysis.