This is a new paradigm for IT Service management, based on a forward-looking and human-centric view of how IT is transforming employee productivity.
Ovum reports that 74% of consumers today use three or more channels when seeking customer care.
The data centre is evolving from a mega facility, filled with disparate technologies that are difficult to integrate and manage, into a more agile business response centre.
Flash memory resolves issues around the costs and capacity of hard drive performance.
A data-driven approach touches every aspect of how Ambit Energy manages its business operations and customer relationships.
Community cloud makes it possible to set up a private cloud in a limited multi-tenant environment, says EMC.
The convergence of Veeam Software with HPE 3PAR and StoreVirtual coupled with HPE StoreOnce provides the best data and application availability and monitoring.
Enterprises need a network that allows them to meet end-user demands for increased connectivity, mobility and support, without costs spiralling out of control.
European IT professionals favour hyperconverged infrastructure over public cloud computing services for mission-critical workloads, says a TechTarget survey.
We need this to improve outcomes across the student life cycle.
Enterprises need a flexible, scalable solution that meets the specific needs of their business and disperse workforce, says Private Protocol.