Customer expectations are changing, and a lot of companies are being caught short.
Social media gives voices to those who were previously silent.
In today's technology roundup: Apple bans developer from iTunes, Opera updates Opera Mini, Facebook privacy under fire, and IBM, EU establish consortium.
Companies can now safely let their employees use Facebook, LinkedIn, and Twitter, says 7 Days Technologies.
In today's technology roundup: Researchers disclose zero-day bug, IT carbon offset scheme unveiled, Google pushes Android 2.2, and HTC sales above expectation.
In this World Wide Wrap: EMC acquires data warehousing firm, Atego rolls out process management solution, and Altitude vBox 4 unveiled.
It could take up to 18 months for the proposed South African Pornographic Bill to undergo review.
In this World Wide Wrap: Verizon rolls out cloud apps, social networks drive business apps, and start-ups get free VOIP app.
Online social sites roll out massive amounts of applications that have no protection in place.
In today's technology roundup: Finns gain rights to broadband, PCs hit with XP attack, EC reports on roaming charges, and HTML5 loses to Flash.
In this World Wide Wrap: iPhone gets project management, OnePoint drives Web 2.0 PM, and NextiraOne builds advanced platform in Europe.
In today's technology roundup: Second Life chief steps down, Twitter, FTC reach security agreement, users report 'fault' on iPhone 4, and Windows 7 drives tech refresh.