Users rank Qlik Sense top in customer and product satisfaction, project success, business value among large international BI vendors in BARC's BI Survey 17

Takes honours in embedded BI, performance satisfaction, and business benefits categories.


Johannesburg, 19 Oct 2017
Read time 3min 10sec

Qlik, a leader in data analytics, today announced that Qlik Sense, its next-generation application for self-service business intelligence (BI) and visual analytics, has ranked first in customer and product satisfaction, project success, business value and benefits, recommendation, embedded BI, and performance satisfaction among large international BI vendors in the industry's largest independent global survey of BI users.

Qlik Sense is leader across 16 categories in the large international BI vendor peer group, including: cloud BI, self-service, vendor support, price-to-value, location intelligence, visual analysis, and innovation.

QlikView, Qlik's proven, market-leading data discovery solution, is top ranked in the considered for purchase category across all peer group categories; and for the fourth straight year - in the large international BI vendor peer group.

The BI Survey 17, conducted by the Business Application Research Center (BARC), is the world's largest independent survey of BI end-users. This is the ninth year Qlik participated in the survey and the company continued to have a strong showing of customer participation. Of the respondents, Qlik customers value the solutions' flexible self-service capabilities for a broad range of BI use cases in a single platform leading to consistent, data-driven decision-making.

"Qlik Sense is highly rated in terms of providing business benefits and customer and product satisfaction to customers compared to other large international BI vendors, making the vendor and its product set a leading driver of business value," said Dr Carsten Bange, founder and CEO of BARC. "The results of the large international vendors peer group show that Qlik Sense has convinced customers by yielding business benefits and delivering fast project implementation cycles. Our research shows that Qlik Sense customers give it very good marks in the large international BI vendors peer group in 'innovation' categories such as cloud BI, mobile BI, and location intelligence."

In addition to taking top honours among large international BI vendors, Qlik Sense was also recognised as a leader in 12 categories among the self-service reporting-focused products peer group, including: query performance, performance satisfaction, embedded BI, considered for purchase, and business value. Among the data discovery-focused products peer group, Qlik Sense was ranked first in query performance and hailed a leader in nine categories, including: business value, innovation, customer experience, project success, and visual design standards. QlikView also ranks first in the considered for purchase category in both the self-service reporting-focused products peer group and the visual-discovery focused products peer group.

"We have always been a disruptive force in the BI industry, and will continue to make bold moves," said David Murphy, CEO, Qlik. "We are excited by the results of the BI Survey 17 because it shows not only the power Qlik continues to deliver, but also because it is from our customers' first-hand experience. We strive to make analytics that are intuitive, easy to use and deliver value. By outperforming the competition in key areas such as performance and customer satisfaction, we show how the Qlik platform has become a vital part of customers' business operations."

The BI Survey 17 was conducted by BARC from March 2017 to February 2017. Altogether, 3 066 respondents worldwide answered a series of questions about their BI software. The survey offers a comparison of 42 leading business intelligence tools across 29 different key performance indicators including business value, customer satisfaction, customer experience and competitiveness. For more information, go to https://www.bi-survey.com/.

To access the free BI Survey 17 Qlik Ranking report, visit: www.qlik.com/BARC-BI-Survey-17.

Qlik

Qlik is the leading data analytics platform and the pioneer of user-driven business intelligence. Its portfolio of cloud-based and on-premises solutions meets customers' growing needs from reporting and self-service visual analysis to guided, embedded and custom analytics, regardless of where data is located. Customers using Qlik Sense, QlikView and Qlik Cloud gain meaning out of information from multiple sources, exploring the hidden relationships within data that lead to insights that ignite good ideas. Headquartered in Radnor, Pennsylvania, Qlik does business in more than 100 countries with over 45 000 customers globally.

South Africa Qlik Master Reseller

South Africa Qlik Master Reseller (previously known as QlikView SA) has been a member of the EOH group of companies since 1 July 2014, facilitating a great partnership that aims to accelerate growth for Qlik in southern Africa directly or through its specialised partner channel. SA Qlik MR's portfolio of products meets customers' growing needs from reporting and self-service visual analysis to guided, embedded and custom analytics. Over 1 800 customers rely on Qlik solutions to gain meaning out of information from varied sources, exploring the hidden relationships within data that lead to insights that ignite good ideas.

These solutions bridge the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology that Qlik pioneered, pioneered the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SME to the largest global enterprise, Qlik's self-service analysis can be deployed with data governance in days or weeks. The platform's app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, Qlik does business in more than 100 countries with over 40 000 customers globally. For more information, please visit: www.saqlik.com.

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DUO Marketing + Communicationspatrick@duomarketing.co.za
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