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OR Tambo's network crashes

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Some critical flight check-in systems at OR Tambo International Airport (formerly Johannesburg International) crashed early this morning, causing delays and inconveniencing early-morning flyers.

Solomon Makgale, communications manager at OR Tambo, says: "We were advised at 6am this morning that the platform supporting the check-in systems had crashed."

Makgale could not say how many airlines were affected, but reports suggest it was a considerable number. However, he states South African Airways was unaffected, and processed passengers without encountering any problems.

He attributes the network failure to a faulty switch, which is immediately being replaced. "Investigations are under way to reveal exactly what caused the switch to fail."

The airport has four core switches (a core switch connects devices onto the network) - two at the domestic terminal and two at the international one, as well as an Airports Company of SA LAN and a separate LAN in the car parks.

Any devices connected to a failed core switch would be unable to communicate to the network server, causing a network failure within a particular domain, Makgale adds.

 

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