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Enterprise applications are core to the renewal of SA’s energy sector

To be effective, organisations must implement an enterprise backbone that accommodates asset and project management, new energies and markets, visualisation of the entire value chain, and mobility apps.

Johannesburg, 29 May 2019

New trends in energy storage, small-scale embedded generation, and smart grid systems are disrupting the power sector, a trend that will accelerate in SA with the recent lifting of licence restraints on power plants.

This, along with the planned unbundling of Eskom and the licensing of more independent power producers, will move us away from a centralised supplier to a more dynamic market.

That’s according to Mohamed Cassoojee, Managing Director of IFS South Africa, the global enterprise applications company. He says that with municipal and national energy assets in disrepair and a transition to new, decentralised, green energy sources under way, the South African power industry must embrace technology to enhance operational efficiency, reduce costs and improve asset utilisation.

Against the backdrop of these challenges, SA’s energy sector should look towards enterprise asset management (EAM) and modern enterprise resource planning (ERP) applications to more tightly manage the renewal and extension of its power generation, transmission and distribution infrastructure, adds Cassoojee. Such solutions can help the national power utility and municipal power companies to better prepare for the seismic shifts currently under way in the energy market.

Government is aware of these challenges. Speaking at the African Utility Week conference in May, the then energy minister, Jeff Radebe, said that government needs to invest in infrastructure and turn around the untenable situation of Eskom’s growing debt and increasing tariffs. Radebe further noted that distributed generation and smart grid systems will disrupt the traditional power utility delivery model.

Optimising maintenance and field service

The shift will require a much more dynamic and optimised approach to maintenance and field service. South African energy companies must thus embrace digital transformation as an imperative. This transformation begins by embracing EAM to improve asset utilisation, according to Cassoojee.

The subsequent steps are enhancing upstream and downstream supply chain management, resource optimisation, introducing enterprise operational intelligence, embracing new technologies such as the Internet of Things, machine learning and predictive maintenance, and becoming a smart utility.

To get this right, organisations must implement an enterprise backbone that accommodates asset and project management, new energies and markets, visualisation of the entire value chain, and mobility apps, Cassoojee says. Mobile technologies that support the field workforce have a vital role to play in driving better ROI from utilities’ investments in EAM and ERP solutions.

Today’s leading EAM solutions feature powerful functionality for mobile management of the complete workflow of work orders, from logging status changes and updates, or receiving and creating new orders, to concluding the job and reporting time, material and expenses.

Such solutions are easy to deploy and intuitive for end-users to learn and use. When coupled with workforce management tools, such solutions unlock significant productivity gains for utilities which are trying to get the most from their workforce and assets.

A modern enterprise solution in this scenario provides an IT hub from which all of the requisite business data can be delivered, offering one version of the truth. If an investment project is being managed through such a platform, then cost, progress, performance, changes and variations can all be viewed in one dashboard.

“As we seek to address SA’s growing energy demands and provide the power we need to connect every person to the grid and drive industrialisation of the economy, modern enterprise software will not only be about asset utilisation and maintenance,” Cassoojee says.

“It could also help manage investment in projects such as constructing new generation facilities, new transmission capabilities or extensions to the electricity grid to get more villages and customers connected. Better management of assets and infrastructure are key to recovery of operational and capital costs, so that we can build a more sustainable energy sector.”

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