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Emerge Queue launches Q-on-the-Go, a new mobile queueing solution


Johannesburg, 03 Jul 2017
Read time 1min 40sec
Q-on-the-Go launch.
Q-on-the-Go launch.

Emerge Queue is proud to announce the launch of Q-on-the-Go: a fully fledged mobile queue management solution powered by Qmatic Orchestra for Queue Management Solution (QMS) and Icomera AB Moovbox for 3G connectivity to the central server and WiFi functionality. The first 11 units were introduced into the field this last weekend as part of the Government Employee Pension Fund's (GEPF) roadshow in Khutsong. The GEPF introduced Q-on-the-Go as part of their Mobile Van setup that travels to rural areas around South Africa. Emerge Queue has already installed Qmatic Queue Management Systems into 16 physical GEPF branches, but with the addition of these 11 Q-on-the-Go mobile solutions there is almost no limit to where the GEPF can provide their services in South Africa.

With over ten years of Queue Management experience, Emerge Queue knew what features would be of importance when building Q-on-the-Go: mobile queue management, customer feedback modules, GPS tracking, multiple SSID's with up to 200 connections, offline capabilities through a distributed solution, integrates with tablets and other workstations, backup power (UPS) and remote support and maintenance.

"This is one of the first products that Emerge Queue has introduced to the market and I am immensely proud of the team that brought it to life" says Eugene Swanepoel, Managing Director of Emerge Queue. "We are confident that the GEPF will now be able to provide their services to the government employees even faster, better and almost anywhere in South Africa". For more information on Q-on-the Go, contact Eugene at eugene@emergequeue.com.

Emerge Queue is the sole provider of Qmatic customer journey solutions in South Africa, as well as other neighbouring countries. It is a Qmatic Premium partner and the market leader in South Africa. For more information on any of its products and services, please visit www.emergequeue.com.

Editorial contacts
Dapper Strategies Frans De Villiers (+27) 83 693 3820 frans@dapperstrategies.com
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