Brother South Africa announces free 3-year warranty

Brother South Africa introduces a free 3-year warranty on all printers, multi-function centres, stand-alone scanners and labelling machines.

Johannesburg, 25 Oct 2016
Read time 1min 40sec

Brother International South Africa, a leader in business IT peripherals focused on the 'Customer-First' approach, has introduced a free three-year warranty on all printers, multi-function centres, stand-alone scanners and labelling machines with effect from 1 October 2016.

"At Brother, we believe in supporting our customers beyond the purchase of their product so the three-year warranty is a natural extension of our service and support effort," said Dale de Villiers, marketing manager at Brother South Africa. "While we are confident that our products offer superior reliability and performance, we understand that sometimes things do go wrong and the warranty offers our customers the peace of mind to know that we will repair their device as quickly as possible either on-site or at one of our authorised service centres throughout South Africa."

Brother International products are all covered by a free warranty of up to three years against manufacturer defects in materials and workmanship. The warranty, either on-site or carry-in, is applied automatically from 1 October 2016 so there is no need to register your product or log your details online. Should you need to log a claim, all you will need is your product serial number and proof of purchase and Brother's product support centre will assess and register your claim and advise you regarding the warranty process for your particular product.

To keep your Brother machine running in optimal condition Brother recommends using only Brother Genuine Consumables and that users undertake routine maintenance as prescribed per product. Using your Brother product for the purpose intended and within its specifications will ensure that the warranty remains in force for the duration of its lifecycle.

For more information on Brother warranties or to contact your nearest service centre, please visit

Brother International South Africa

For more than a century, Brother has won recognition as a brand synonymous with delivering product innovation and customer satisfaction. Founded in 1908, Brother is a leading International brand that produces quality innovative products for the print and imaging, labelling and sewing markets in more than 100 countries worldwide. Brother International South Africa is the regional sales office for South Africa and markets a range of products manufactured by its parent company, Brother Industries of Nagoya, Japan. Established in 1970, Brother International South Africa manages an extensive network of distributors in both domestic and Sub-Saharan markets.

Brother's printing business is committed to the advancement of technologies and "work-style innovation" and constantly strives to pioneer new technologies and improve product quality. The different types of technology Brother offers are convenient to use and helps streamline workflow and efficiency in corporate, SME and home environments. For more information about Brother, visit

Brother Earth

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Editorial contacts
Concept cc Claudia Trzebiatowsky (011) 516 0222
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