Blue Turtle launches managed service platform for enterprise monitoring

In a major move, Blue Turtle Technologies has announced the launch of an MSP offering that enables customers to monitor their hybrid IT infrastructure – data centre, network or any cloud provider – easily, automatically and via a ‘single pane of glass’.

The Blue Turtle MSP platform is based on the LogicMonitor solution, a market leader in enterprise monitoring. The service automatically discovers, intelligently queries and begins monitoring virtually all data centre, network and cloud resources.The cloud-based solution, available through Blue Turtle, is billed as a monthly service, and does not require the installation of agents or extensive admin to keep it running.

“This MSP solution allows customers, or Blue Turtle on their behalf, to monitor their infrastructure, in real-time, via a world-class SaaS platform.They can track usage, the health of their system, capacity and a range of other metrics to greatly aid in problem resolution, proactive problem prevention and IT service quality,” says Andrew Parsons, Solution Specialist at Blue Turtle. “In addition, they ‘pay as they grow’, so no more large upfront investments or ever-growing maintenance charges.”

The service delivers seamless monitoring across all platforms and environments, whether they are cloud based, hosted or on-premises, straight out of the box. On top of this, customers can take advantage of automated correlation, root cause analysis, log management and capacity management functions.

“The Blue Turtle team onboards the customer, sets up monitoring specific to their operation, and delivers customer-specific dashboards. Each customer has a dedicated tenant within the platform that monitors their IT landscape and gives them access to their operations console, dashboards and reporting. We provide best practice insights based on our experience with enterprise customers to deliver an integrated solution, delivering market-leading monitoring that fits small, medium and large businesses,” he adds.

Blue Turtle leveraged over 17 years of IT service management experience and an understanding of customer ‘pain-points’ to bring this MSP service to market and selected the LogicMonitor SaaS solution as it enables quick and effective monitoring, delivering a compelling value proposition across enterprise and cloud environments.

“We have launched the MSP service in direct response to customer demand for a world-class monitoring service that can deliver value beyond that of disparate siloed legacy tools. We work with customers to replace ageing tools that are no longer fit for purpose and handle cloud, delivering a service that brings a single view of their existing infrastructure, while enabling adoption of new technologies. Our customers are looking for an agile, dynamic and cost-effective service capable of scaling, enabling hybrid operations, and supporting new technologies such as containers, cloud services and software-defined networks. We take the complexity out of monitoring by bringing an innovative, intelligent automated approach to the challenge, ensuring that the service is delivered at an optimal cost and performance,” ends Parsons.