Johannesburg, 14 Jun 2018
Organisations that offer an exceptional customer experience are setting themselves apart from their competitors.
Companies that are thriving today are those that understand that how they deliver their product or service is as important as what they deliver. They are asking themselves what their customers want.
With this in mind, Genesys, in partnership with ITWeb, is holding 'G-Summit 2018', the premier customer experience (CX) roadshow, taking place across five continents and 15 cities.
The Johannesburg event will take place on 17 July, at The Forum, in Bryanston.
This year's event theme: 'Moments Connected', will showcase how our customers are using Genesys innovations to deliver a frictionless customer experience across sales, marketing and service.
Angela Mace, CRM and events director at ITWeb, says delegates will get to see first-hand what happens when great minds and visionary leaders, successful customers and trusted partners come together around technology.
"Managers, directors, engineers, architects and analysts who are involved in contact centre management, customer service, HR, finance, marketing and sales, operations, purchasing, and IT should attend this event."
She says G-Summit will feature thought-provoking keynotes, as well as a variety of general sessions by leading experts and authorities from a wide range of industries.
"Moreover, delegates will enjoy a delicious lunch, and have the chance to network with thought leaders, colleagues and peers at the drinks reception following the event."
The event is free to attend for Genesys customers and prospects. Confirmation of attendance is conditional to approval by Genesys. To register for the event, click here.
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