Xneelo receives three international awards for its customer service

Xneelo won a silver award for Customer Service Success - Technology Industries, and another for Customer Service Department of the Year - Consumer Products & Services.

Cape Town, 03 Mar 2020
Read time 1min 30sec

Xneelo has won two silver awards and one bronze award in the 14th annual Stevie Awards. We received a Silver award for Sales & Customer Service: a silver award for Customer Service Success – Technology Industries and another for Customer Service Department of the Year – Consumer Products & Services. We were awarded a Bronze award for Front-Line Customer Service Team of the Year – Technology Industries.

“For 20 years, Xneelo has had a single focus: to be trusted in hosting. We’ve developed the infrastructure, the customer service and the necessary tools to support our customers as they build their Web sites and their businesses,” explains Brand Manager Athena Turner.

At Xneelo we see ourselves as partners in our customers’ business interests enabling them to make their businesses a success. That’s what motivates us as a team. External validation from an international company like the Stevie Awards shows us that our customer service is amongst the most efficient worldwide and that’s a great motivator too.

International awards ceremony

The winners were announced on Friday, February 28 at Caesars Palace in Las Vegas, Nevada. More than 2 600 nominations from organisations of all sizes and in virtually every industry, in 48 nations, were evaluated in this year’s competition.

“Stevie Award winners from around the world should be very proud of their achievements. The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards executive chairman Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at


xneelo (formerly Hetzner SA) is a leading player in the South African web hosting environment. Established in 1999, the company has grown in stature and expertise, currently servicing over 53 500 customers. Inspired by its brand promise ‘Trusted in Hosting’, xneelo delivers a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery. Services include shared web hosting, managed and self-managed dedicated servers, as well as colocation rack and hosting.

Editorial contacts
Xneelo Marketing (0861) 0861 08
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