MTN will begin upgrading its network across KwaZulu-Natal today, but the mobile operator says subscribers should expect “minimal service interruptions”.
MTN says work will begin around Shaka's Rock, to outlying areas in Ballito.
“The duration of the upgrade will last a few months and will be carried out from 08:00 to 17:00 during working hours. It is envisaged that the upgrade work on each site will take between 45 and 60 minutes,” says a statement from MTN.
While the upgrade work is under way in this region, MTN does not envisage its customers will be impacted. “However, there is the possibility of signal loss for a short period of time from the affected site during the process,” says MTN.
“MTN's move towards a next-generation network is an integral part of the natural evolution of being a mobile operator,” says MTN SA CTO Kanagaratnam Lambotharan.
“We don't anticipate any loss in coverage, but - as a responsible organisation - we wish to alert our customers should there be any disruption.
“We are confident that the heavy investment MTN has made in its network expertise will ensure that our customers receive the seamless and quality service they have come to expect from us.”
The technology upgrade project, which MTN is embarking on across the country, involves a re-design and re-architecting of the network.
“Once the upgrade project is complete, MTN customers will be the biggest beneficiaries as they will have access to much faster data speeds and a reliable, quality network, offering increased capacity and efficiency,” Lambotharan concludes.
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