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Acumatica tops Cloud ERP customer satisfaction survey


Johannesburg, 13 Jun 2018
Read time 1min 40sec
One Channel CEO Bernard Ford says the survey reveals highly satisfied Acumatica customers.
One Channel CEO Bernard Ford says the survey reveals highly satisfied Acumatica customers.

Acumatica, the world's fastest-growing cloud ERP company, has topped a Cloud ERP customer satisfaction product comparison. The G2 Crowd User Satisfaction Report details a feature-by-feature comparison of Acumatica Cloud ERP versus other competitive offerings.

One Channel, Africa's fastest growing cloud business solutions provider and Acumatica partner, echoes the results and its CEO Bernard Ford says the survey reveals highly satisfied Acumatica customers.

"Acumatica customers continue to embrace the company's pragmatic feature sets and technological innovation, while many other cloud ERP vendors have come to rely on acquisitions to achieve the bulk of their growth," he explains.

Acumatica CEO Jon Roskill is extremely proud of these results, leading in 16 of 26 categories. "This is a testament to the quality of the product and services and support provided to Acumatica customers. As customers modernise their businesses Acumatica Cloud ERP is at the centre of their digital transformation."

"Our comparison reports feature a side-by-side assessment of up to six competing products based on customer satisfaction ratings, while highlighting the leading product for each metric," said Rob Light, research principal, G2 Crowd.

"Acumatica achieved high levels of user satisfaction compared to similar ERP products in the market, highlighted by AR Automation, Invoice Customisation, and Output Document Generation," he adds.

The G2 Crowd findings dovetail with research results reported last December by Nucleus Research, which focuses on the value users receive from their software purchases. The 2017 Nucleus Research ERP Value Matrix ranked Acumatica Cloud ERP highest in usability for the second year in a row.

Acumatica's recent achievements include reaching its 4 000th customer and achieving 144% new revenue growth in 2017, which represented more than a doubling of revenue year-over-year.

Click to view the G2 Crowd Report and the Nucleus Research ERP Value Matrix.

One Channel (www.onechannel.cloud)

One Channel was formed out of the necessity to provide complete cloud-based solutions to mid-sized and larger customers on the African continent. It has followed the evolution of business software from core accounting, to ERP and now to extended ERP, HRM and Multi-Cloud and has adapted our business model to enable us to deliver these modern extensible systems.

To achieve this most vendors require a large range of skills, competencies and infrastructure which include the software and hardware platform, the core ERP, vertical product knowledge and geographic coverage.

Only One Channel provides all of the above to allow customers to experience a seamless vendor experience that is capable of delivering complete and world-class solutions cost effectively.

Editorial contacts
One Channel Christo Heuer (072) 336 3004
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