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DiData, HelloCrowd debut HR apps to assist during COVID-19

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In response to the growing effects of COVID-19, IT services firm Dimension Data and mobile event app service provider HelloCrowd have developed a talent experience management platform to help companies recruit, onboard, induct and engage better with their employees.

The companies say at a time when social distancing is being enforced by government, technology will help organisations hire and upskill their staff.

Social distancing is encouraged as a way to slow down COVID-19 by limiting contact between people, consequently impacting most industries, especially those that were interaction-heavy, like talent management.

Dimension Data says it has co-created two applications, Learn and Hire, with HelloCrowd, which will assist companies to manage talent-related matters.

“We’ve transformed our hiring experience using a little bit of science and technology. By the time candidates are connected to the hiring managers, they are already a great fit for the organisation,” says Michaela Voller, chief people and culture officer at Dimension Data. “We’re proud of this unique solution.”

The first application, Hire, uses artificial intelligence (AI) and machine learning, scoring candidates against nine weighted factors.

The AI matching result is then combined “with a broad two-minute personality and job fit assessment using hundreds of data points to offer a reliable and scientifically valid set of results to the hiring team”.

The company says managers and other decision-makers can then set video and text questions, and more job and personality fit assessments, to ensure only the best talent is made visible.

“From there, candidates can login and schedule interviews automatically, taking hiring team availability into account. For successful candidates, offer letters and appointment letters can be sent for digital signatures,” says Dimension Data.

Turning to the second application, Learn, which focuses on growing the skills and capacity of an existing workforce, Dimension Data says for large companies, certified training procurement is difficult to track.

“The process becomes easily fragmented: multiple vendors, multiple methods of payment and multiple employees. For the average JSE-listed business, an average spend of just 5% of the skills development target equates to R50 million, and the Learn application solves all these challenges in a single, streamlined interface for both employees and administrators,” it says.

Additionally, the company says, the platform offers and enables a fully-tracked onboarding and induction of new employees to ensure all new hires get a consistent, easy-to-consume introduction to the organisation wherever and whenever they join, through mixed media like videos, modules and short quizzes.

This, the co-creators say, cements company culture and satisfies regulatory HR requirements.

“We see Hire and Learn as the future of enterprise talent management,” says Greg Kockott, chief executive and founder of HelloCrowd.

“The entire employee experience can now be managed and optimised in a single platform. It’s easier for managers to find the right people, and easier for employees to drive their own value and development in the organisation by upskilling themselves in the areas needed most.”

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