FNB adds QR code payments to app

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FNB says its banking app has 2.8 million active users.
FNB says its banking app has 2.8 million active users.

First National Bank (FNB) has expanded its digital payments services, and now allows consumers and sole proprietor businesses to perform and accept QR code payments using its banking app.

In a statement, FNB says the integration of QR code payments to its app helps customers with another simple choice in digital payments as there is no need to download any additional app.

Raj Makanjee, FNB retail CEO, says, "We are rapidly expanding our digital payments ecosystem by providing customers with helpful digital payments solutions. The ability to make QR code payments offers our customers convenient and secure alternatives to carrying cash. As pioneers in innovation, we are consistently developing a wider selection of customer centric solutions in digital payments, including solutions such as GeoPay and FNB Pay."

To make payment, individual FNB customers can simply enable the new FNB app 'scan to pay' widget on their smartphones. Alternatively, they can select the payments option on the app, login and select FNB pay, and then click on 'scan to pay'.

Similarly, businesses will select payments, login and click on 'speedpoint', register and begin to utilise the service within 24 hours.

Businesses also have the option to display the QR code within the FNB app, email and print the QR code, or share it via social media, according to the statement.

FNB says the new app capability is powered by Masterpass, Mastercard's digital payment service. Masterpass is interoperable with most major domestic scan-to-pay services, representing a footprint of approximately 140 000 merchants and billers.

"We are excited to partner with FNB to further accelerate the adoption of digital payments in South Africa, using Masterpass' existing QR code infrastructure," says Mark Elliott, division president for Mastercard Southern Africa. "It furthers our goal of enabling consumers and businesses to transact anywhere, at any time or place, across any channel or device from a single app on their smartphones."

"FNB remains committed to providing helpful digital solutions that enable consumers and businesses to make and accept payments, respectively. Over the years, the bank has remained at the forefront of digital innovation, including empowering its client service staff to help customers along its digital journey," concludes Makanjee.

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