Johannesburg, 22 Oct 2020
We are frequently reminded of how much the way we live and work has been transformed since the start of the pandemic. We’ve all had to adapt quickly, but in doing so, we’ve begun to realise the benefits of the remote operating model. Not only can organisations reduce real estate costs, but they can also reduce stress and put more time in the hands of people who no longer have to commute long distances on congested roads. A human-centric solution is now needed to sustain it for the long-term.
Addressing a new set of challenges
This means achieving uninterrupted remote connectedness. It’s a question of investing in the right technology – the tools, platforms, infrastructure and security policies that make it possible for employees to perform optimally from wherever they are.
Some significant challenges need to be overcome. For starters, collaboration services test the limits of a broadband connection’s video, voice and data capabilities. Inherently secure yet seamless access will always be a fundamental requirement. And businesses might need to rethink the way they measure productivity by focusing on an outcomes-based model. Positive user experience is crucial to ensure that maximum productivity is achievable.
We make working from anywhere work for everyone
Dimension Data’s Smart Workplaces solution delivers secure remote connectivity with enhanced employee engagement and advanced productivity tools. It ensures a heightened customer and employee experience by realising true connectedness, and it does so with the maximum degree of security across corporate networks, public cloud systems and direct Internet.
The Smart Workplaces offers:
- Intelligent infrastructure
To connect your distributed workforce, we offer fixed and mobile connectivity with the ability to control your data spend with a fixed rate of unlimited data. You can ensure secure access to corporate networks, public cloud services and the Internet, and leverage zero-touch deployment to respond quickly and easily to changing requirements. Centralised management on the cloud includes traffic prioritisation to enhance user experience.
- Transformed interactions
Cloud-based unified communication and collaboration solutions ensure that your team can be effective and productive from anywhere. Microsoft Teams, WebEx and Office 365 facilitate online teamwork, digital events and call, chat, conferencing and document-sharing, while Cloud Backup, contingency planning and disaster recovery safeguard your data.
- Responsive security
AI-powered security minimises the risks in your virtual workplace with a proactive approach to detect and identify known and unknown threats. Managed secure access provides a consistent security policy to ensure that users are protected with endpoint-managed security services for industry-leading containment and incident response times.
- Remote desktop
Secure remote access to applications on your desktop allow your team to work as usual from anywhere on any device. This plug-and-play solution offers easy scalability with centralised management and zero-touch deployment.
- User experience monitoring and optimisation
Data insights provide a detailed overview of the entire ecosystem to help you proactively identify and resolve issues to improve the end-user experience.
- Enhanced value through flexibility
The Smart Workplaces solution is available with essential, advanced or premium bundles to help you maximise value as you meet your precise needs. Further customisation is available and Dimension Data’s team of experienced experts can help you determine the optimal combination of services.
Consider how your organisation can be strengthened by enabling a new level of connectedness and transforming remote interactions with clients, employees and communities. To learn more about the Smart Workplaces solution, speak to us.
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