T-Systems SA appoints Giancarlo Fenderico as new Strategic Partner Manager

Issued by T-Systems
Johannesburg, 27 May 2011

Giancarlo Fenderico has been appointed the Strategic Partner Manager for T-Systems South Africa - an appointment that represents the company taking a more strategic, focused and aligned approach to its partner model in the country.

Fenderico will, in the next two months, embark on a fact-finding mission, liaising with all stakeholders and partners to ascertain their immediate expectations and how T-Systems can address these - be it larger issues or smaller, daily challenges.

“Together with my team, we are going to work very hard to develop an overarching model that ensures we establish partnerships that are not only mutually beneficial, but also delivers true value to our customers.

“Indeed, we would like to establish a 'One Portfolio', which mirrors our global approach to partners, that effectively marries marketing, legal and accounts management in one cohesive unit,” he explains.

Fenderico also comments that there will be an increasing focus on governance models to ensure that all processes are ethical and transparent. “We will ensure that our partners know exactly how they fit into our model - it will be a clearly defined tiered process. Furthermore, there will be very clear rules of engagement backed by solid business plans going forward. Again, this underscores the need for a strong level of transparency.”

Before joining T-Systems in the beginning of 2011, Fenderico was responsible for establishing and running the SAP Practice at Siemens SA. His career also includes a tenure at KPMG in the US, and Germany, again specialising in the SAP environment.

“This role will provide me with the opportunity to marry my people skills with my strong understanding of technology,” he concludes.

Deutsche Telekom

Deutsche Telekom is one of the world's leading integrated telecommunications companies with around 129 million mobile customers, approximately 36 million fixed-network lines and more than 16 million broadband lines (as of 31 December 2010). The group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in over 50 countries and has around 247 000 employees worldwide. The group generated revenue of EUR 62.4 billion in the 2010 financial year - more than half of it outside Germany (as of December 31, 2010).

T-Systems

Drawing on a global infrastructure of data centres and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. The company's 47 600 employees combine industry expertise and ICT innovations to add significant value to customers' core business all over the world. T-Systems generated revenue of around EUR 9.1 billion in the 2010 financial year.

Since the inception of T-Systems in South Africa in 1997, the company has cemented its position as one of the most successful T-Systems companies outside of Europe. As the leading ICT outsourcing service provider locally, T-Systems offers solutions in both the ICT operations and systems integration markets. Its extensive portfolio of services covers the vertical, horizontal, IT and TC space. T-Systems South Africa's head office is located in Midrand, with another major office in Cape Town, and 20 further representative offices in locations throughout southern Africa.

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