White paper: Aspect Via
Our world is abuzz with discussions around what it means to run true cloud solutions. Without question, it is difficult to sort through all the terminology bandied about: hosted, public cloud, SaaS and hybrid.
We have various vendors touting various differentiators, multi-tenancy, services-oriented architecture versus microservices and so on.
Surely all this matters, but it matters for different reasons to different people. As we went about designing Aspect Via, our customer engagement platform for the cloud, we certainly kept these various and varying perspectives in mind. This white paper provides prospective buyers with some guidance and a frame of reference in navigating this increasingly complex and confusing technology landscape.