Fujitsu de-risks journey for service providers transitioning to become service integrators

Issued by CoCre8
Munich, 21 Jun 2018

News facts:

* Fujitsu launches new EMEIA-wide Service Provider Program, designed for and by its partners.
* Programme de-risks the journey for service providers responding to intense competition by transitioning to become service integrators.
* Fujitsu's approach emphasizes co-creation as the means to shift focus on to next-generation as a service customer solutions.
* Cloud-like sourcing model fits partner approaches with two risk-profile options.

Fujitsu today launches its new EMEIA-wide Service Provider Program, developed for and by partners. Designed to address the long-term shift in the way customers of all sizes are moving from a product-centric approach to a greater focus on IT as a service, Fujitsu is building partnerships with forward-thinking service providers who are realigning their business models.

According to research firm IDC1, IT spending continues to shift from enterprises to service providers. Fujitsu is focused on enabling service providers to thrive in this market, by differentiating their offerings through service integration.

The new Fujitsu Service Provider Program is designed to de-risk the potential challenges involved in this transition, enabling service providers to better compete with hyperscale cloud operators, and addressing the growing shortage of specialised IT skills. Fujitsu is offering service providers two different, cloud-like sourcing models to accommodate risk-profile options, based on 'growth' and 'de-risking' scenarios.

R"udiger Frickenschmidt, Head of Service Provider Business and IOT, Fujitsu EMEIA, says: "For service providers, competition is fierce, and to thrive and compete successfully in the future demands a transition to become service integrators. To help de-risk that journey, Fujitsu's new Service Provider Program provides the infrastructure excellence needed for peace of mind, plus access to our global expertise and innovation, with which we can co-create, with its partners, as a service solutions for customers. We are introducing a flexible model that gives our partners the power to focus on what their customers really need to achieve to win."

A key aspect of the new Fujitsu service provider programme is a shift in focus away from products, towards the co-creation of next-generation as a service customer solutions. This approach leverages the combined expertise of Fujitsu, which is itself a leading managed service provider, and xSP partners, which might be telco-based, managed service providers, co-locators or channel partners belonging to the Fujitsu SELECT Partner Program.

Both service providers and their customers benefit from flexible IT infrastructure capacity that adapts to business growth without interrupting operations. Fujitsu has identified a number of advantages from this approach that suit both service providers and end-customers. Not only does the pay as you use model reduce the requirements for capital investment in IT infrastructure, but also usage-based charging moves expensive hardware off the balance sheet. For customers, risk is also reduced, since there is a lower chance of technical lock-in or obsolescence of equipment, while planned and unplanned downtime is also lowered, thanks to the use of up-to-date technology. In turn, this helps service providers meet customer service level agreements and avoid paying penalties for non-compliance. Additional benefits include the avoidance of failure through migration to new technologies, plus the outsourcing of service, maintenance, upgrades and technical recruitment and training.

Programme offerings are split into three categories: apps and data, hybrid infrastructure and next-generation solutions. Potential solutions in the application space could include modernising data protection management or running a multi-tenant SAP environment. In the hybrid space, examples might include managing multiple cloud and on-premises environments, creating an app-store-like experience for multi-cloud access options or building an edge service to roll-out to customer sites. Looking further ahead, a next-generation solution could involve co-creating vertical solutions with quantum computing inspired technology based on Fujitsu's advanced Digital Annealer.

Dirk Vromans, CTO of WorldStream, one of Fujitsu's xSP partners in The Netherlands, says: "As a result of the new service provider initiative from Fujitsu, we can deploy new, specially customised servers for our customers within one hour. Fujitsu enables that speed and flexibility, and this helps keep us at the forefront of the market."

1 IDC press release, November 30, 2017: https://www.idc.com/url.do?url=/includes/pdf_download.jsp?containerId=prEMEA43262117&position=6

Online resources:

* Fujitsu Service Provider Program microsite: http://www.fujitsu.com/global/microsite/service-providers/index.html
* Media Backgrounder: https://ts.fujitsu.com/ps2/nr/index.aspx

Case studies:
* Data Continuity Group https://sp.ts.fujitsu.com/dmsp/Publications/public/cs-vshape-dcg-ww-en.pdf
* Pea Soup http://www.fujitsu.com/global/documents/about/resources/case-studies/CS_2014Sep_PeaSoup_Eng_v0.1.pdf
* Caplaser https://sp.ts.fujitsu.com/dmsp/Publications/public/cs-vshape-caplaser-em-en.pdf
* Multipartner http://www.fujitsu.com/global/Images/CS_2017Nov_Multipartner.pdf
* AAG Systems http://www.fujitsu.com/fr/Images/CS_2014Nov_AAGSystems_Eng_v0.1.pdf
* iTAREX GmbH http://www.fujitsu.com/lu/Images/CS_2017Sep_iTAREX.pdf
* Mainstream http://www.fujitsu.com/hr/Images/CS_2014Jun_Mainstream.pdf
* WorldStream http://www.fujitsu.com/global/Images/CS_2018Mar_Worldstream.pdf

Video references:
* Cutter & Fujitsu https://www.youtube.com/watch?v=clDRhLaV16Y
* Make IT Case Study https://www.youtube.com/watch?v=kwe5CRtHldE
* iSphere & Fujitsu https://www.youtube.com/watch?v=5Jh4GuAkpzw
* CURAit & Fujitsu https://www.youtube.com/watch?v=Je9L0IPs5Yg
* White paper: Why PRIMEFLEX(R) Attracts Service Providers https://sp.ts.fujitsu.com/dmsp/Publications/public/wp-primeflex-service-providers.pdf

Blog posts:
* When the going gets tough innovate http://blog.global.fujitsu.com/going-gets-tough-innovate/
* Removing the Dark Cloud Over Service Providers' Bright Future http://blog.global.fujitsu.com/removing-the-dark-cloud-over-service-providers-bright-future/
* How to move from a service provider to service integration in a hybrid world http://blog.global.fujitsu.com/how-to-move-from-a-service-provider-to-service-integration-in-a-hybrid-world/
* Why do we need servers if things work server-less? http://blog.global.fujitsu.com/why-do-we-need-servers-if-things-work-server-less/
* We are pleased to be Champions http://blog.global.fujitsu.com/we-are-the-champions/
* Link to infographic when published
* Read the Fujitsu blog: http://blog.ts.fujitsu.com
* Follow Fujitsu on Twitter: http://www.twitter.com/Fujitsu_Global
* Follow us on LinkedIn: http://www.linkedin.com/company/fujitsu
* Find Fujitsu on Facebook: http://www.facebook.com/FujitsuICT
* Fujitsu pictures and media server: http://mediaportal.ts.fujitsu.com/pages/portal.php
* For regular news updates, bookmark the Fujitsu newsroom: http://ts.fujitsu.com/ps2/nr/index.aspx

Fujitsu South Africa

The evolving nature of every business means changes, enhancements and upgrades to its data centre infrastructure. Businesses are finding data centre upgrades to be not only disruptive, but also costly. There is a constant need to re-train and re-skill data centre staff in order to effectively manage applications while ensuring data availability, security and energy consumption optimisation. Not to mention maintaining compliance and service level agreements.

Fujitsu South Africa's approach to servers, mainframes, storage and integrated systems offers the flexibility to tailor data centre technologies to our customers' specific requirements. Fujitsu provides the benefits of secure, robust, future-proofed technologies from a single source, supported by a unique, consultative approach. This ensures you get exactly what your organisation demands, bringing true business value to companies.

http://www.fujitsu.com/za/
https://www.linkedin.com/company/5386506/

Fujitsu

Fujitsu is the leading Japanese ICT company, offering a full range of technology products, solutions and services. Approximately 140 000 Fujitsu people support customers in more than 100 countries. Fujitsu uses its experience and the power of ICT to shape the future of society with its customers. Fujitsu (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended 31 March 2018. For more information, please see http://www.fujitsu.com.

Fujitsu EMEIA

Fujitsu promotes a human-centric intelligent society, in which innovation is driven by the integration of people, information and infrastructure. In the Europe, Middle East, India and Africa region (EMEIA), its 27 000-strong workforce is committed to digital co-creation, blending business expertise with digital technology and creating new value with ecosystem partners and customers. Fujitsu enables its customers to digitally transform with connected technology services, focused on artificial intelligence, the Internet of things, and cloud, all underpinned by security. For more information, please visit http://www.fujitsu.com/fts/about/.

Editorial contacts