Itec to boost managed services offering
Local office automation and communications group Itec has acquired an IT infrastructure integrator, a move it hopes will help it meet a growing demand for integrated communications in SA’s enterprise market.
Itec doesn’t divulge the name of the acquired company, but says the acquisition has seen the newly-merged business rebrand itself to a new name: Itec Integrate – Digital Solutions Provider.
“This acquisition supports our strategy of strong growth in a managed services environment by providing a single source for solutions, services and support. The additional services and product sets this acquisition brings to the table will substantially expand the range of solutions we offer our customers today,” says Itec CFO Alan Chapman.
“We view this acquisition as a perfect cultural fit, where best in class technology and skills are combined, in the belief that excellent service and quality solutions are paramount to customer satisfaction.”
A provider of solutions to medium and large businesses across diverse sectors, Itec counts Implats, the Department of Housing, BCX, ADT and First National Bank among its 18 000 customers.
According to Roger Stow, MD of the newly-formed Itec Integrate, the merger makes great business sense for both parties.
“For Itec, it provides the opportunity to extend its range of services and products. For the IT infrastructure integrator, this deal offers access to new markets through the power and footprint of a bigger, well-established brand. The new company, Itec Integrate, will leverage our combined capabilities and expertise to meet and exceed our customers' and strategic partners' needs.”
The Itec Integrate business will provide managed multi-vendor business solutions and services that solve customers’ business challenges, regardless of their existing infrastructure, says the company.
Chapman explains: “We’re seeing strong demand for managed business services from local businesses, who don’t have the time or resources to deal with numerous IT vendors, but also can’t afford technology outages.
“Itec Communications has always played on the layer above the infrastructure, which is the foundation for all the value-added services we provide. The acquisition means we can now offer even greater simplicity and peace of mind to our customers by meeting more of their business needs than ever before.”