eBook: Set your IT business up for success

You won the contract, so clearly your new client believes in your ability as an IT service provider.

Johannesburg, 10 Jun 2019
Read time 30sec
eBooks

You won the contract, so clearly your new client believes in your ability as an IT service provider.

The time to demonstrate the value you promised during the sales process and start building a solid level of trust starts now, beginning with onboarding and continuing into the next 30 to 90 days.

A poorly designed or ill-executed onboarding process will quickly erode client confidence and satisfaction, as well as increase service delivery difficulty and cost.

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