Johannesburg, 26 Nov 2018
KDS Direct, one of South Africa's leading document solutions providers in Johannesburg, has reiterated its commitment to deliver high-quality printing products and excellent customer service.
In a renewed effort to ensure availability of its products and services to all South African businesses, KDS Direct launched its online platform in 2016. Since then the company has expanded impressively through its unique product offerings and customer service initiatives.
In a series of product introductions, KDS Direct online store continuously seeks to meet the needs of customers of all sizes: large, medium and small companies from all over the country.
"Our utmost objective to always put the customer first has been the driving force behind every product decision. The customer is at the core of of it all," says Nadine Girona, Marketing Manager at KDS Direct.
"The customers' needs hold supreme, above all else," she adds.
Since its introduction, KDS Direct has launched a number of new product lines onto the market, targeting SMEs and placing emphasis on affordability. From its range of commercial multifunction devices (MFPs), A4 colour printers to workgroup printers, the customers' needs and requirements have always been at the forefront. This, to a large extent, is the key to the company's success!
Additionally, KDS Direct is very proactive when it comes to customer service. Even though it is an online store, human touch is never a missing link. The online shopping experience is linked to its after-sales service and support required to ensure total customer satisfaction.
KDS Direct has a dedicated service team of highly specialised professionals who are well-trained to deliver world-class onsite maintenance.
In the company's most recent customer service initiative, KDS Direct delivers products to customers right at their doorstep. This free countrywide delivery service ensures its customers all over South Africa enjoy the benefits of what the company has to offer. No one is left out because of their location!
At KDS Direct, it is the firm belief that a combination of high-quality products and excellent customer service set it apart.
Put KDS Direct to the test now. The company is ready. Always!
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