Johannesburg, 06 Feb 2018
Key facts:
Retail
* Increase store efficiency
* Promotions management
* Stock management
* Replenishment
* Global reporting
* Lay-bys
* Gift cards
* Colour and size matrix
Shazem Clothing was founded in 1997, in Carltonville, as a single store, family-operated business. Shazem has since then grown into a multi-store retailer that provides customers with the latest fashion from the top brands in sportswear, casual and formal wear.
Shazem currently has a head office with four retail stores, its Florida branch operating as its flagship store, and three other branches in Roodepoort and Vereeniging.
Shazem, having outgrown its current system, began the procurement process for a robust retail solution.
Some of the challenges it experienced with its current solution included the following:
* The decentralised structure of its system made controlling each store a growling challenge, as each store had a different version of the software.
* Manual consolidation of reporting became time-consuming and laborious.
* Auto replenishment was inaccurate.
* Development support was insufficient in keeping up with the trends and requirement for the retail industry today.
Shazem based its selection for its next point of sale vendor around key requirements essential to its business:
* A solution that was tailored to the apparel industry, with online integration for its online store.
* A solution that provides centralised control, strong security and customised reporting.
* An established partner that could support the growth plans of Shazem for the future.
* A partner that offered comprehensive aftersales support and continuous product development, in keeping up with retail trends and requirements in the retail industry.
The KCS Retail solution is a comprehensive point of sale solution that has been in the South African market for over 25 years. The KCS Retail solution was designed to meet the requirements of the apparel and accessory industry, catering for multiple brand management as well as a colour and size matrix. The KCS Retail solution offers centralised control of security and permissions; pricing and markdown management; purchasing and distribution; as well as consolidated reporting, viewable by store, by item, colour and size.
Subsequent to evaluating the various systems offered in the retail market, key factors contributed to Shazem choosing KCS Retail:
* KCS's impressive list of references in the apparel and accessory industry.
* KCS Retail solution is built on a centralised head office structure and has all the features to secure and control the business centrally.
* KCS Retail solution caters for all the requirements of an apparel and accessory business, like colour and size management by item and brand, lay-bys, vouchers and gift cards.
* The reporting from KCS Retail is detailed and extensive across every aspect of the solution.
Umar Laher, Director at Shazem, said: "Having implemented the KCS Retail solution, we look forward to better control and processes, improved store efficiency, improved online order management and increased profits through price and mark-down management."
Shazem has plans to grow its footprint in Gauteng and looks forward to a long and beneficial partnership with KCS.
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