Global study reveals businesses miss out on higher revenue and profit growth due to lack of broad adoption of Agile and DevOps

A CA Technologies-sponsored study shows most companies are plagued by similar challenges in culture, skills gaps and leadership alignment.


Johannesburg, 02 Mar 2018
Read time 4min 00sec

CA Southern Africa has revealed that CA Technologies today announced the results of a global study which shows that while most organisations are committed to the full adoption of both Agile and DevOps, many are struggling with key challenges and missing out on the extensive benefits these practices can have on their bottom line.

The study, "How Agile and DevOps Enable Digital Readiness and Transformation" found that while 75% of respondents recognise that agile and DevOps approaches drive significant business success when implemented together, only a relatively small proportion consider the consistency, depth and breadth of usage of these practices to be high.

The study showcases characteristics of 'Agility Masters' (the top 18%), which are organisations that are farthest along in the full adoption and doing most or nearly all of the right things to make agile and DevOps an essential part of how they function day by day. These 'Agility Masters' are also more likely to use agile practices across other company functions, so it is unlikely a coincidence that these organisations are seeing a 60% higher rate of revenue and profit growth, and are 2.4 times more likely than their mainstream counterparts to be growing their businesses at a rate of over 20%.

"The pressure is on to make all parts of an organisation as flexible as possible when responding to changing customer demands, user expectations, regulatory changes and - most important of all - market opportunities," says Jaco Greyling, CA Southern Africa, Chief Technology Officer, Enterprise DevOps. "Business leaders need to be aggressive and intentional about driving adoption of agile and DevOps within their organisations. The success of their business depends on it."

It's not all about technology and process: the people perspective

The study also found that organisations are plagued by similar challenges: culture, skills, program investment and leadership alignment. The research highlights a widespread recognition that implementing agile and DevOps practices across the software lifecycle is not just a matter of new skills and working patterns. For some, it also requires a significant shift in mindset and behaviour and making those changes is very much a people issue - even at the executive level. Top priorities to improve effectiveness identified by respondents include:

* Improve the culture of the organisation so it encourages and rewards collaboration (84%).
* More support and commitment from management at all levels (82%).
* Training for IT teams on how to collaborate and incorporate best practices into their day-to-day jobs (78%), and additional resources to help implement agile and DevOps practices (75%).
* Relieve time pressures so teams can implement effective agile and DevOps practices (74%).

Respondents also found it very difficult or challenging to find professionals that were familiar with agile methods (68%), had experience with DevOps (77%) and/or had collaborative cross-team working experience (67%). This clearly indicates a skills gap for the majority of organisations, which requires resources, especially training, to be made available.

"Raising the capability of the engineering team through a well-crafted careers development program will allow us to continue to recruit and retain high calibre individuals," said a Chief Architect/CTO of a retail business interviewed for the study.

Connecting execution to business outcomes

The connection between agile, DevOps and business outcomes centres around the continuous feedback loop running through live customer experiences to requirements engineering - showing how well software delivery is performing and supporting the business itself. To further reap the benefits of agile and DevOps, organisations must also leverage the responsiveness and flexibility offered by cloud, containers and other new code design and delivery architectures, with a smooth shift-left of all activities - such as continuous testing - and finer granularity of iteration across the whole of the software delivery and ops cycle.

Resources
* Report: How Agile and DevOps enable digital readiness and transformation
* Infographic
* SlideShare: Break Away with Agile and DevOps

Survey methodology

The global online survey of 1 279 senior IT and business executives was sponsored by CA Technologies and conducted by industry analyst firm Freeform Dynamics. It was augmented by in-depth telephone interviews with key industry executives. For full survey methodology details, please see the report, "How Agile and DevOps enable digital readiness and transformation."

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CA Southern Africa

CA Southern Africa enables companies to embark on a frictionless digital transformation journey necessary to seize the opportunities presented by the application economy. Today, software is at the heart of every business, in every industry and we assist our customers - through the use of modern technology, to change the way we live; transact; and communicate across: mobile; cloud; distributed and mainframe environments.

For further information log on to: www.ca.com/za

Editorial contacts
Blain Communications(+27) 83 230 5522blain@iafrica.com
CA Southern Africa(+27) 11 417 8594Heidi.Ziegelmeier@CAafrica.co.za
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