Johannesburg, 09 Oct 2017
Automate for growth and profit ability
When we talk to managed service providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses.
For some there is the focus on improving profits. Increasing per customer profits frees up capital that can be invested in other areas of the business. Streamlining manual tasks frees up technicians to work on higher revenue activities while still being paid for the maintenance work you've automated. On the other end of the spectrum there are MSPs who are growing quickly and need a way to streamline how they onboard customers. Eliminating manual activities during the onboarding process allows these MSPs to onboard more customers and give those customers a better experience.
The exact needs of each provider are going to vary, but we've discovered five things that the most successful MSPs are doing to automate business. Read on to see how your business can automate its way to growth and profitability.
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