Change of leadership at Euphoria Telecom

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Euphoria Telecom's co-founders will mentor the growing management team.
Euphoria Telecom's co-founders will mentor the growing management team.

Unified communications solutions provider Euphoria Telecom's co-founders George Golding, Rafal Janik and Conrad de Wet have appointed new leadership at the company.

In a statement, Euphoria Telecom says the co-founders will continue to drive the company at a high level, while John Woollam and Nic Laschinger take over the management of the business.

The company says it has grown significantly since it was established in 2010, and now hosts over 4 000 business customers in SA.

Euphoria is expanding offshore, starting with the UK, the company notes. However, it says before the founders could focus on building global relationships, they first had to appoint a solid management team to ensure Euphoria continues with its innovation and commitment to its customers and employees.

Golding says there is a significant risk in having only the founders leading the company.

"Euphoria needed to be bolstered to ensure its continued success as the employee and customer numbers continue to grow. We needed new blood to give a fresh bolt of energy and drive."

Going forward, the founders' new role is primarily to work on the business and guide the leadership team on all strategic aspects of the company. They will also mentor the growing management team where necessary to ensure a healthy transfer of skills.

More importantly, the company adds, their role is to guarantee the company culture continues evolving and growing in a trusting and healthy manner.

"We've known Nic and John since the beginning of Euphoria Telecom. They launched their own cloud PBX offering called Fat Budgie which they sold, and thereafter they went on to build a successful cloud contact centre business, which was bought by a listed entity," says Golding.

"They were always impressed by Euphoria's product and admired its ease of use and scalability. The competition between us existed but it was healthy and in good spirit. We needed to find a pair similar to us, a team who have worked together and trust each other in a similar way. One needed to be a technical product architect to head up the development team and the other a sales and marketing executive to spearhead the business strategy.

"When we had our first meeting, it was so clear that Nic and John were the perfect candidates to take over the daily operations from us. We are sure the future of Euphoria Telecom is in great hands," he concludes.

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