FNB CEO Twitterview
Following the announcement of FNB's new GeoPayment solution, ITWeb interviewed CEO Michael Jordaan live on Twitter and invited followers to take part. Below is a transcript of the Twitterview. Let us know in the comments section if you'd be interested in joining us for similar Twitter interviews in the future.
ITWeb: Context: FNB launched a new service this morning called #GeoPayments. You can read more about it here: http://on.itweb.co.za/54219
ITWeb: And we're off!
ITWeb: @ MichaelJordaan Do you have to bank with FNB to use Geo Payments? What are the limitations if you don't bank with FNB?
Michael Jordaan: FNB App customers can pay & receive. Non-FNB can set up eWallet to receive.
ITWeb: Will FNB be looking at similar cashless payment solutions for non-smartphone users?
Michael Jordaan: FNB has other cashless payment solutions, but Geopay with LBS [location-based services] is specifically for smartphones.
ITWeb: @ WaltersMPowerFM asked: "Any chance of Geopay for WindowsPhone for us 2%ers?"
Michael Jordaan: Looking at Windows App but not imminent, development driven by demand.
ITWeb: What security measures are in place to protect users?
Michael Jordaan: Users identify themselves to each other, password protection and backend security in place. Don't disclose password.
ITWeb: How come Geo Payments is embedded within the FNB App rather than being standalone?
Michael Jordaan: FNB App is platform for many existing and future innovations, because FNB Geopay is transactional it belongs there.
ITWeb: Is FNB Geopay meant to take the place of NFC or is FNB still working on an NFC payment option?
Michael Jordaan: FNB Geopay is a contactless P2P solution prior to ecosystems for NFC being ready. Market ready for P2P and App platform exists.
ITWeb: @ alanqcooper: #askMJ @ ITWeb Do you see future for NFC in payments or is it a tech dead-end?
Michael Jordaan: Neither, niche application until standardised.
ITWeb: @ aubrey_muvhango asked: #AskMJ What's the transfer limit on #FNBGeopay?
Michael Jordaan: R35 000 default payment limit.
ITWeb: What is the potential of #FNBGeopay for small businesses?
Michael Jordaan: P2B very interesting prospect but for now P2P.
ITWeb: @ pantsula asked Plans to deploy the #FNBGeoPay to retail? How bout earning eBucks on transactions?
Michael Jordaan: One step at a time...
ITWeb: @ ck_memphis asked can one add beneficiary to the #FNBGeoPay service/app for people who you pay regularly?
Michael Jordaan: FNB Geopay eliminates the need to add recipient but once payment made u can save recipient.
ITWeb: Final question from us: What's next for FNB? Thanks for your time @ MichaelJordaan.
Michael Jordaan: Priority: just keeping customers happy. Over and out.
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