Bytes Document Solutions boosts MPS delivery with key appointment

Johannesburg, 24 Nov 2015
Read time 1min 40sec
James Kelly - MPS Manager at Bytes Document Solutions.
James Kelly - MPS Manager at Bytes Document Solutions.

With the increased focus on the delivery of managed print services (MPS) to meet burgeoning market demand, Bytes Document Solutions (BDS) has appointed James Kelly to the position of MPS manager.

Kelly brings extensive experience in the Xerox environment, having spent some 16 years in roles closely related to the vendor. That includes a decade working with Xerox Emirates, based in Dubai, where he held various senior management posts, most recently as sales director leading the direct and indirect sales operations for the United Arab Emirates (UAE).
In the new role, Kelly is responsible for managed print services strategy, including MPS sales and marketing support for BDS direct and indirect channels.

He says the Xerox MPS offering is ever-evolving, as are BDS's customer needs and the landscape in which they operate. "In this new position, I will help ensure that the breadth and depth of the Xerox MPS offering is localised and delivered in a similar manner to which it is provided anywhere in the Xerox world," he notes.

As sales director in the UAE, Kelly says he was responsible for the MPS division, which was a benchmark operation among Xerox Middle East partners and industry competitors. "As clear market leaders," Kelly adds, "We were proud recipients of the Sheikh Khalifa Excellence Award and also secured multiple Dubai Quality Awards."

This is invaluable experience which will be brought to bear in growing the local market for a service which delivers cost reduction, operational efficiencies, productivity gains and provides a roadmap for ongoing optimisation with Xerox Next Generation MPS.

"In South Africa BDS has delivered MPS successfully since 1990," he says. In this role, I intend to build on that success while adding new ideas and international experience to add increased value for BDS, our partners and most importantly, our customers."

Bytes Document Solutions

Bytes Document Solutions, a division of the Bytes Technology Group, is Africa's leading document management technology and solutions company, offering a comprehensive range of products and services through two independent business units: Xerox and NOR Paper. A wholly-owned division of JSE-listed Altron, Bytes Document Solutions is the authorised Xerox distributor in 26 sub-Saharan countries, and has an annual turnover of more than R2 billion. In 2014, the company celebrated two important milestones: Xerox's 50th year in South Africa, as well as the invention of xerography, the basis of the most widely used document-copying machines, which was developed by Xerox 75 years ago.

Editorial contacts
Communikay Karen Heydenrych (083) 302 9494
Bytes Technology Group Tanya Moodley (011) 928 9111
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