Deal or no deal – what to watch out for this Black Friday and Cyber Monday
In a year like no other, it is likely that 2020’s Black Friday and Cyber Monday deals will be more frenzied than ever. With many industries, particularly retail, crippled by pandemic lockdowns and distancing restrictions, the upcoming weekend presents an opportunity to recoup some losses. The pandemic has accelerated the already growing increase in online shopping, with e-commerce sales expected to reach $4.2 trillion by the end of 2020 (Statista).
Although many physical stores will be closed or keeping the usual crowds of shoppers to a minimum – the online space will be just as jam-packed as ever with offers and sales. This makes it the perfect breeding ground for cyber attacks and scams, from phishing e-mails to suspicious social media ads. For many, mobile devices have become the primary method for online shopping, so it is vital that consumers are protected across all technologies.
“Shopping online presents risks and some of that frenzy on Black Friday and Cyber Monday will extend to the Internet, especially as all that bargain-hunting can cause you to let your guard down,” says Carey van Vlaanderen, CEO at ESET South Africa.
“In fact, many people openly admit to taking risks at the prospect of a deal. Those ‘too-good-to-be-true’ items may leave you exposed to a range of threats that typically aim to capture your financial information.”
Here are ESET’s top five tips for what to watch out for and to stay safe this Black Friday and Cyber Monday:
- Stick to what you know – If you see an offer in a promotional e-mail or an online ad that seems too good to be true, then it probably is! Finding an item immediately from an unrecognised vendor with the best price can be a red flag. If you're unsure about a Web site, then don't click on the link – head separately to the website of the organisation the sender is claiming to represent to find out if the offer is legitimate.
- Lookalikes and fake Web sites – Look for the padlock and, on a desktop device, the https:// at the beginning of the Web site address. These indicate that communication between you and the site is encrypted and any data you send can’t be seen by anyone intercepting the traffic.
- Dodgy incoming information – Suspicious texts with malicious links, elaborate phishing e-mails and fraudulent banking notifications are all techniques used by online scammers. In addition, be wary of threatening messages that try to get you to hand over sensitive information, such as bank details.
- Passwords and PINs – It can feel a bit like beating a dead horse, but strong, unique passwords are the foundation of a positive online shopping experience. Avoid creating accounts with retailers unless absolutely necessary, and make sure to use a secure payment method, like Apple Pay, Android Pay or PayPal, to avoid linking your primary bank account. You can also take this one step further and enable two-factor authentication where possible, adding an extra layer of security to your transactions.
- Software safety first – Keep your devices and operating systems up to date and have security software installed and fully operational on all devices. Software updates fix known vulnerabilities, so be sure to install them when prompted. Security software products, such as ESET Internet Security or ESET Mobile Security, include extra features, like banking and payment protection, to keep you safe while shopping online, which can take the stress out of your shopping spree.
ESET is offering a Black Friday and Cyber Monday deal for the ESET Internet Security product – if you purchase ESET Internet Security between 23-30 November, you will get 25% off.