CallCabinet awarded CUSTOMER Magazine’s 2019 Contact Center Technology Award
CallCabinet’s Atmos Call Recording and Voice AI platform was honoured for the second consecutive year for providing innovative, true cloud-based solutions that deliver remarkable value to carriers, global enterprises and small businesses.
CallCabinet, the leading global provider of affordable cloud-native call recording solutions, is excited to announce that TMC, a global, integrated media company, has named the company's Atmos Call Recording and Voice AI platform as a 2019 Contact Center Technology Award winner, presented by CUSTOMER magazine.
“The Contact Center Technology Award is regarded as one of the most prestigious and respected honours in the communications and technology industry. This recognition reinforces CallCabinet’s position as a global innovator, thought leader and technology-driven solutions provider within the contact centre and customer care industries,” stated Ryan Kahan, CallCabinet CEO. “The Atmos platform was selected for demonstrating innovation, quality and unique features, which have proven to have a positive impact on the customer experience for countless organisations worldwide.”
CallCabinet Corporation is the leading global provider of affordable, cloud-native call recording solutions. The Atmos platform is an award-winning call recording as a service solution that utilises true cloud technology to securely record all calls and screen interactions. Running as a service, Atmos completely eliminates the cost of on-site hardware and backup systems, effortlessly adjusting to the size of any business with scalable, affordable pricing. The Atmos platform is offered as a subscription service that provides users with the ability to add advanced features as needed with the simple click of a button.
“CallCabinet has been honoured with receiving the Contact Center Technology Award for the second consecutive year, which reaffirms our ongoing dedication to consistently develop best-of-breed customer service-enhancing technology solutions," stated Ron Romanchik, CallCabinet Chief Revenue Officer. “CallCabinet’s Atmos platform is a complete suite of technology applications, which has been embraced as a key tool for customer service excellence by organisations worldwide.”
To learn more about CallCabinet Atmos and how it works for carriers, resellers, contact centres and end-users alike, schedule a free demo today at www.callcabinet.com.
CallCabinet enhances carriers and global enterprises by providing Cloud-based Call Recording, Quality Assurance, Compliance, and Analytics through AI. CallCabinet’s solutions capture customer interactions whenever, wherever, and however they occur. The Atmos network is natively developed for the Cloud to be a secure and compliant multi-platform, multi-tenant, carrier-grade solution that is telephone system / platform agnostic. CallCabinet’s affordable, one-of-a-kind call recording solutions are available through distributors, resellers and on a white label basis worldwide without the need for additional hardware, maintenance, and long-term contracts. Discover the power, flexibility, and scalability of Atmos at www.callcabinet.com.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.