Fujitsu earns overall positive vendor rating by Gartner

Fujitsu earned its positive ratings in the core categories of Product/Service, Support/Account Management, Pricing Structure and Strategy.

Johannesburg, 25 Jul 2019
Read time 2min 40sec

Fujitsu today announced that it received a positive vendor rating1 this year from Gartner in a newly published report. Fujitsu earned its positive ratings in the core categories of Product/Service, Support/Account Management, Pricing Structure and Strategy.

Takahito Tokita, President and Representative Director, Fujitsu, said of the improved rating: “Fujitsu is executing on its global business strategy, with a focus on driving successful business outcomes for organisations as they progress on their digital transformation journeys. We believe that the improved rating by Gartner reflects the progress we continue to make as a trusted partner for our customers.

“We believe Gartner’s positive rating of Fujitsu validates the increased strength of our portfolio and reflects our improved global ability to support customers in addressing their digital transformation challenges. Guided by our human-centric innovation approach, we are enabling customers to respond to disruption. This is underlined by our expertise and capabilities, with a particular focus on core future technologies such as AI, IOT, cybersecurity, hybrid IT and cloud services, as well as our quantum-inspired computing technology, the Digital Annealer.”

Over the past 12 months, Fujitsu has announced a number of significant new business wins as it continues to drive sweeping digital transformation on behalf of customers. These wins include the following: 

  • A six-year, 60 million contract from Lowell, the second largest credit management services company in Europe, to accelerate growth strategy and to industrialise and standardise its IT operating model across six European countries; 
  • A new, cutting-edge IT system for leading Norwegian biorefinery Borregaard; and
  • A renewed global three-year IT infrastructure outsourcing contract with Husqvarna Group, supporting the leading global producer of outdoor power products for forest, park and garden care in its digital transformation journey.

1 Gartner’s vendor ratings assess different aspects of a technology provider, including strategy, organisation, products, technology, marketing, financial viability and customer support. These ratings are periodically revised and updated.

² Gartner “Vendor Rating: Fujitsu” by analysts Jamie Popkin, Masaki Suzuki, Tadaaki Mataga, Hiroko Aoyama, Tsuyoshi Ebina, Takeshi Ikeda, Yuichi Isoda, Gary Spivak and Tatsuya Ichishi, published on 14 May 2019.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.0 trillion yen (US $36 billion) for the fiscal year ended March 31, 2019. For more information, please see

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