City of Joburg to deploy e-health, digitise health records

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Johannesburg executive mayor Mpho Phalatse.
Johannesburg executive mayor Mpho Phalatse.

The City of Johannesburg is set to digitise patient records through an e-health solution to be rolled out in the coming year.

This is according to executive mayor Mpho Phalatse, who outlined plans to use digital technologies in anchoring service delivery during her State of the City Address last week.

The mayor’s plans for a smart city are under way and technology will be at the centre of delivering services, ranging from traffic management, safety and security, to healthcare.

Phalatse said her multi-party government is steadfast in its commitment to set the entities on track and ensure residents get value for money.

In her address, the mayor said the city is also investing in new IT systems to manage the workforce and enable hybrid working arrangements, so that the metropolitan is ready for the future of work.

“Building something great, and something that will last forever, requires us to all consistently play our part towards fulfilling our vision of building a city of golden opportunities,” said Phalatse.

“The last few months have not been easy, but they have been made easier knowing that I have a team, and that Johannesburg has a team that fully understands the issues facing the city and its residents, and works daily to solve those issues.”

On safety and security matters in the city, she said: “There are thousands of CCTV cameras around the city that are not linked; we have therefore started the process of linking to the Public Safety Integrated Intelligence Operations Centre.This will enable us to better detect and respond to crime.

“Our city of golden opportunities must ensure we work smart at all levels, which means introducing digital health records for efficiency and better patient care. We will, therefore, be rolling out its digital e-health solution over the coming year, with the aim of digitising patient records, integrating them into other systems nationally and allowing us to treat our residents in a more insightful, reliable and holistic way.”

Furthermore, the mayor said to contribute towards the city’s revenue collection drive, the Johannesburg Metro Police Department has reinstated smart roadblocks, which helped the city collect in excess of R14 million in just nine weeks.

Smart roadblocks use automatic number-plate-recognition to identify motorists who have outstanding fines, those driving 'cloned' vehicles, and those with stagnant fines or fines with incorrect addresses.

In her address, Phalatse urged residents to be proactive and support her team.

“The city can and will be restored, with each of us doing our part. We need to start by taking responsibility and uniting behind a common mission − to love our city, to nurture, cherish and protect her for generations to come.”

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