ManageEngine named a 2018 Gartner Peer Insights Customers' Choice for Client Management Tools
Desktop Central earns distinction based on more than 60 reviews from UEM professionals worldwide.
ManageEngine, the real-time IT management company, today announced it has been named a 2018 Gartner Peer Insights Customers' Choice for Client Management Tools for its unified endpoint management software, ManageEngine Desktop Central.
ManageEngine earned this distinction through honest feedback and ratings from 67 end-user professionals who have experience purchasing, implementing and using the product. Read reviews of ManageEngine Desktop Central on Gartner Peer Insights at www.gartner.com/reviews/market/client-management-tools/vendor/manageengine/.
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"There is nothing more gratifying or important to ManageEngine than having a positive impact on our customers' businesses. With ManageEngine Desktop Central, we've always strived to offer great flexibility and ease of use, while catering to the needs of customers of all sizes and verticals," said Mathivanan Venkatachalam, vice-president, ManageEngine. "This flexibility goes beyond just product features to all the editions, pricing plans, and support avenues we offer. We believe this recognition from our customers through Gartner is great motivation to up our game."
Customer kudos for ManageEngine Desktop Central
The Gartner Peer Insights review process involves users analysing software based on various parameters, including key factors such as:
* Evaluation and contracting;
* Integration and deployment;
* Service and support;
* Product capabilities that led them to purchase the product;
* Other tools they considered;
* Technology adoption bias for the implementation; and
* Overall rating of the tool.
Reviews from ManageEngine Desktop Central customers include:
Easy roll-out for a wonderful tool. Infrastructure systems engineer in the retail industry: "From the start of the tender process, ManageEngine was always engaged and very easy to contact. The installation went as smooth as you could imagine. When using the GUI, there is a live chat feature, which means if you have any questions about certain areas of the product, they can advise you there and then."
Finally, device management made easy! This is a must-buy product! Senior systems administrator working in government: "This product has worked extremely well right out of the box! From the minute it was installed, we were very impressed with its ease of use and very minimal set-up on the back-end... Desktop Central comes with a huge amount of prebuilt reports you can run, no set-up needed... Patching Windows servers or end-user computers is very easy and has a host of options, including frequency, targeted devices, and deployment windows... Another thing this product does that some competitors don't is third-party patches. Software deployment is made much easier with several already built templates for commonly used software... Support is very knowledgeable and helpful!"
A fantastic tool for managing your IT services. Service desk project engineer in the retail industry: "We have previously used ManageEngine's other products... So we knew what to expect from Desktop Central. The whole process has gone swimmingly, and we are very impressed with the testing and the way the implementation has gone... ManageEngine came to site to talk us through the product and has provided both telephone and remote support for any questions and queries we've had. They also provide weekly training Webinars, which come in very handy."
Perfect workstation management tool for very reasonable costs. Head of IT service delivery department in the finance industry: "Great product with very reasonable costs. We implemented the product five years ago, and we are still happy with it every day. It helps to reduce the workload on our administrators a lot."
Pricing and availability
For information on availability and pricing for Desktop Central, visit: www.manageengine.com/products/desktop-central/edition-comparison-matrix.html.