Melbourne and Pretoria, 06 Mar 2017
DGIT Systems appointed Globetom as its partner for the SADC (Southern African Development Community) region. This strategic partnership aims to deliver Telflow, the next generation service delivery platform to the dynamic South African Development Community area. As a TM Forum Excellence Award winner, Telflow is the configurable fulfilment system for new digital service providers and the fibre infrastructures operators they partner with.
SADC countries include Angola, Botswana, Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Nambia, Seychelles, South Africa, Swaziland, Tanzania, Zambia and Zimbabwe.
With FTTx rollout is accelerating rapidly in South Africa and is poised to do so in the neighbouring SADC countries. The Telflow product provides a highly OOTB solution for a FTTx operator based on latest IT technology. FTTx operators who have implemented Telflow have had some amazing results, with a recent New Zealand transformation project yielding 70 point increase in NPS and 33% reduction in time to fulfil according to an independent case study. DGIT Systems brings experience through to the partnership from the high FTTx penetration in the Asia Pacific Region.
"Globetom demonstrated great synergies with DGIT Systems, both in respect to skills and products", confirmed Greg Tilton, Chairman and Chief Technical Officer of DGIT Systems. Globetom and DGIT Systems are indeed very active in global standards mainly with the TM Forum organisation as both companies made significant contributions to the TM Forum's Open API program.
"Globetom found DGIT Systems drive and contribution to industry standardisation with RESTful APIs particularly attractive. We believe that the Telflow platform can add significant value and agility to service providers in the process of adding FTTx customers in the region. The openness of the platform means that order management processes with Telflow can be readily integrated into the rest of the enterprise for service fulfilment and assurance," says Philip Stander, Managing Director of Globetom.
This partnership will combine DGIT Systems's expertise in service orchestration with Globetom's competences in integration and knowledge of South African market. Globetom will represent DGIT System under its "Intelligent Brokering and Fulfilment" solution area. A best-in-class solution will be available in the region and the great connection between DGIT Systems and Globetom will allow them to quickly and efficiently optimise the operations for service providers in the Southern African Development Community.
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