You've got fibre, now what?

Johannesburg, 06 Jun 2017
Read time 3min 00sec

On the back of grand promises by an ISP, you've made the decision to get fibre. But why is that an important step for your business, and what's next? Because fibre ultimately unlocks the door to a whole new way of doing business.

Fibre broadband transfers data over thin glass fibres, using light, rather than electrical current over copper cables. The reasons for fibre's superiority are quite technical, but suffice it to say: fibre broadband is the Internet on steroids - faster, more secure and reliable.

Enhancing what matters most to your business

The biggest benefit of fibre is a much higher bandwidth, and that's important for several reasons. For one, fibre is a prerequisite for cloud computing, allowing you to access operational resources or stay in touch with colleagues from any device with an Internet connection, at any time.

Fibre also offers much faster upload speeds than its copper equivalent. It's crucial for a quick, efficient backup to cloud, particularly when dealing with large quantities of data. It's simply not possible with copper, not in any reasonable time, putting your data at risk. Fibre is also great for uploading large amounts of data to analytics software, often found in data centres where compute performance is readily available.

And let's not forget about technologies like cloud PBX - our own Telviva solution, for example - which allows for much more flexible, affordable and scalable ways of communicating with colleagues, clients and customers. Fibre is crucial for reliable, crystal clear VOIP and quick access to data hosted in the cloud. With access to that data, Telviva can direct incoming customer calls directly to the agent, quickly pulling all relevant information from your CRM system as well.

Learn more about how Telviva can help you work smarter

What's important is to identify what matters to you as a business - customer experience, security, productivity, and so on - and to look for technologies that can enhance those business functions. And there's a good chance those technologies are enabled by fibre.

Technologies to be on the lookout for

Some technologies all businesses can benefit from are cloud collaboration tools. They empower people to join conferences or meetings from the comfort of their home, or to work on documents with others from around the world simultaneously. It saves time and money by reducing travel and is a real boon for work-life balance - increasingly, the most important bargaining chip for any business looking to hire new talent.

Have you thought about boosting productivity and reducing downtime? The flexibility enabled by fibre not only means employees can work from anywhere, but will also ensure they are happier and harder working. Speaking of downtime; fibre is impervious to environmental conditions like poor weather. Faster bandwidth also means when someone attempts to join a Web conference or tries to stream a video, the Internet doesn't come to a standstill for everyone else in the office.

Think of fibre broadband as an enabler, a way of doing things better, quicker and cheaper. It's not that much more expensive than copper Internet connections, and is cheaper in many situations. So, why wouldn't you move over to fibre?


Telviva, established in 2008, is the flagship managed service brought to you by Connection Telecom[M1]. It is South Africa's largest multi-tenant telecoms platform, aimed at medium to enterprise customers and vertical industry applications. Its range of cloud services include a high-end PBX, contact centre, SIP trunking, video conferencing, messaging and managed network services.

For more information, please visit:

Connection Telecom

Connection Telecom was founded in 2004 as a pioneering, independent provider of proven carrier-grade Internet Protocol communications solutions to southern African businesses. It delivers real-time communication solutions proving more context, speed and accuracy to its customers straddling messaging, voice, managed network services and visual communication.

For more information, please visit:

Editorial contacts
Telviva Kate Rankin (+27) 87 820 0291
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