CallCabinet’s Atmos wins 2020 Unified Communications Product of the Year

CallCabinet, a leading global provider of cloud-native call recording solutionsis pleased to announce that TMC, a global, integrated media company, has awarded it’s 2020 Unified Communications Product of the Year award to Atmos, CallCabinet’s compliance call recording and call analytics platform. The award honours the most innovative unified communications products and solutions available over the past 12 months, as judged by the editors of TMC’s INTERNET TELEPHONY magazine.

“We’re humbled to receive accolades for our mission to deliver carrier-class call recording, business compliance, QA, and voice analytics tools to every business,” stated Ryan Kahan, CallCabinet Group CEO. “We’re beyond proud the Atmos platform has been recognised as an innovative solution. Atmos was designed to deliver actionable business intelligence and help businesses of all sizes modernise their customer service experience.”

CallCabinet Atmos has set a high benchmark with easily deployed cloud call recording and speech analytics through a subscription-based business model. The Atmos platform provides call centres with the flexibility to pay-as-they-grow, and add advanced features such as AI speech analytics, quality assurance, agent performance evaluation, and automated PCI-compliant redaction. Atmos has brought enterprise-class features like MiFID II compliance and military-grade security standards to companies regardless of their size. These features not only deliver PCI compliance to organisations needing to take credit card numbers over the phone, but they also protect the bottom line of companies that need to record customer calls.

Matthew Balcomb, Sales and Marketing Director, said: “Our commitment to our customers drives us to push the limits and develop the best call recorder available. We’ve always felt that subscription-based solutions would open the needful benefits of call recording and speech analytics to customers who previously couldn’t afford the hardware contracts. We constantly develop, test and deploy new technologies and platform upgrades to benefit our customers. We ensure they have a best-in-class service solution available to them in an ever-advancing data-driven business environment.”

To learn more about CallCabinet’s Atmos and how it works for carriers, resellers and end-users alike, schedule a free demo today at www.callcabinet.com.