Telesure rolls out Accpac across 26 group companies

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Telesure Investment Holdings recently upgraded its financial system to Sage Accpac 500 ERP integrating all 26 of its group companies onto Accpac.

Telesure, which has been an Accpac user for more than five years, is part of an international financial services group and houses leading insurance brands in South Africa, such as Auto & General, Dial Direct, First for Women, Budget Insurance Brokers, and within its portfolio.

Balan Naicker, group financial manager of Telesure, says the diversity of the group demanded a flexible system with impressive integration abilities. “Sage Accpac ERP 500 has tremendous integration abilities, which is a basic necessity for us. Our group of companies range from underwriters, brokers and marketing companies to hotels and administrators, so we also needed a system that could manage our diverse needs.”

Balan says the company worked with Softline Accpac business partner, Synergy Group, to upgrade its system, and have already developed three customised solutions for the group, and are busy with other customised developments.

The first solution addressed Telesure's advance remittance requirements. Balan says the previous process, routed through Citibank, was a logistical challenge and required several workflows and systems to gain the necessary approvals. “The new system, developed by Synergy Group, enables us to authorise and submit payments directly through Accpac. “The process is now much more efficient and saves times for all of the users.”

There are 73 people within the Telesure Group's finance department and Balan says consolidation of the general ledger was fast becoming an issue. “We needed a standard set of accounts developed, which each of the 26 companies could utilise. This would provide the necessary consolidation and assist us to draw reports in a standardised manner for each company. The solution provided by Synergy Group has greatly assisted in enabling us to generate finance and management accounts with ease.”

To further improve efficiencies, Synergy Group also customised Telesure's segment codes. Balan's team is now able to draw reports, extracting the specific information required from within each group company. “This has made a significant difference to our reporting capabilities and has enabled us to interpret information in a useful manner.”

Ashley Regenass, managing director, Synergy Group, says Balan is very pleased with the Accpac standardisation across the Telesure group. “The real power of this implementation is in the long-term partnership we have with Telesure. We understand their needs, have consistently met expectations and they in turn understand how we work as a partner and the value we provide.”

Keith Fenner, vice-president, sales - Softline Accpac, says Telesure will remain a satisfied customer using Sage Accpac 500 ERP. “It is a comprehensive, multi-tiered, Web-based business management system that provides access to Telesure's group accounting system via a standard Web browser or the traditional Accpac desktop interface.” Fenner says Sage Accpac 500 ERP is also designed for medium-to-large-sized businesses, typically those with multiple locations operating in the global marketplace.

“With powerful analysis, reporting and customisation options, it is ideal for companies requiring a highly scalable system that supports global business infrastructures and unlimited users such as Telesure,” he concludes.

Softline Accpac

Softline Accpac is a provider of business management solutions, including financial, distribution, service management, retail, warehouse management, manufacturing and CRM to the mid-range market. Accpac solutions are delivered to 130 countries exclusively through a global network of solution providers, including over 150 throughout Africa. Softline Accpac's product line includes: Sage ERP Accpac, Sage CRM, Sage RMS, Service Manager and Accpac Insight. Softline Accpac also distributes Sage SalesLogix, Sage Geode and Sage ERP X3, a full-service enterprise management software system for mid-to-large businesses. With a choice of languages, currencies, enterprises, locations and legislations, Sage ERP X3 offers an efficient, multi-company solution.


Softline is a leading provider of accounting, payroll, CRM and ERP software solutions to small, medium and large sized companies. Founded in 1988 by Ivan Epstein, Alan Osrin and Steven Cohen, Softline was established during the formative years of the software industry and listed on the JSE Securities Exchange South Africa in February 1997. Softline expanded to establish a strong position within its area of focus in South Africa and Australia. Focused on the development of accounting, payroll, CRM and ERP software solutions, Softline has a 20-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline's leading brands include Softline Accpac, Softline Pastel (Accounting and Payroll) and Softline VIP. The combination of the group's product offerings provides Softline customers with comprehensive, well-branded accounting, payroll, CRM and ERP software solutions. In November 2003, Softline was acquired by the Sage Group, a FTSE 100 company. The software group includes market-leading businesses throughout the United Kingdom, Europe, North America, South Africa and Australia, supplying business software to the small, medium and large sized business community. Softline has a solid track record of profitability and cash generation. The group delivers quality accounting, payroll, CRM and ERP software solutions that improve the efficiencies of businesses around the world.

The Sage Group

The Sage Group is a leading global supplier of business management software solutions and related products and services, principally for small to medium-sized enterprises. Formed in 1981, Sage was floated on the London Stock Exchange in 1989. Sage has 6.1 million customers and more than 13 400 employees worldwide. We operate in over 24 countries covering the UK, Europe, North America, South Africa, Australia, India and China. For further information, please visit

For more information contact:
Softline Accpac
011 304-2000

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Watt CommunicationsSamantha Watt
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