Scanning: so many choices, so much support

By Cheryl Otstott.

Johannesburg, 15 Mar 2019
Read time 2min 00sec

Scanning is one of the subjects we get many questions about. There are several ways to scan and that is what seems to bring all the questions. On the multi-function printers (MFP), there is scan to PC, scan to e-mail, scan to a shared folder, scan to desktop, scan to USB, and more. Not all MFPs have all of the different types of scanning, and some forms of scanning may be an option.

To help you navigate the scanning set-up(s), the Xerox Support YouTube channel has several videos to help you set up the different types of scanning. Two new videos have been uploaded. One video will walk you through setting up the "scan to PC desktop" on the Xerox WorkCentre 6027 Family products. The other newly uploaded video will show you how to set up scan to SMB on Windows 10 OS Xerox AltaLink Family products. Many of the steps in these videos, as they relate to the set-up on the PC, translate to most of the multi-function printers that have the same feature.

Setting up the scan to PC desktop video

As you can see, the instructions for the set-up on the PC side would be the same regardless of the multi-function printer you are using. Search on the Xerox Support YouTube channel for "scan" to see all the videos that will walk you through scan set-up. Further instructions and instructions for the MAC OS are available on the support pages for your machine. Simply search on "scan" or narrow your choices by searching on the type of scan you want to use; for example, scan to desktop, scan to server message block, etc.

After reviewing these resources, if you still have more questions on scanning, consider contacting your support centre by phone or chat, or you can search posts or post a question on the Xerox Support Community Forum.

Scanning is one of the most popular features. If you have not tried scanning from your Xerox device, consider giving it a try. The only the thing you have to lose is all those stacks of paper!

Bytes Document Solutions

Altron Bytes Document Solutions (BDS) is Africa's leading document management technology and services company, and the largest Xerox distributor in the world. It is the authorised Xerox distributor in 26 sub-Saharan countries, offering the complete range of Xerox document equipment, software solutions and services. BDS forms part of JSE-listed Allied Electronics Corporation (Altron).

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