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Gautrain readies contactless bank card tag-and-pay

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The Gautrain’s tag-and-ride with a contactless bank card will be available from 31 October.
The Gautrain’s tag-and-ride with a contactless bank card will be available from 31 October.

Gautrain commuters will now be able to use their credit or debit cards to tag in and out of stations, buses and parking facilities.

On its Web site, the Gautrain confirms the service will be available from 31 October.

According to the train service, when tagging in, commuters must choose to travel with either a contactless bank card or Gautrain card. “Tagging in and out with two different contactless bank cards will result in a penalty fee of R200 being charged to each contactless bank card.”

It further warns against the use of a wallet or purse to tag in and out of the station, bus or parking lot.

“Tagging in by touching your wallet or purse to a fare gate may result in card clash as the fare gate reader is unable to determine which card you intend to travel with. As a result, your fare may be charged to the card you did not intend to travel with, or, more than one of the cards contained in your wallet or purse may be charged. To avoid card clash, remove the card you intend to pay with from your wallet or purse and tag in and out with that same card.”

The train service also stresses it does not store bank card numbers. “Instead, bank card numbers are converted to a token which we then save.”

In addition to credit or debit cards for contactless payments, the Gautrain says foreign cards for tourists, National Department of Transport (NDoT) cards as well Areyeng, Rea Vaya and My CiTi PayPasses will also be accepted.

“When using an NDoT card at Gautrain, please make sure you have sufficient value on the card to pay for your complete trip as you will not be able to load value on NDoT cards at a Gautrain station.

“Part-payments are not accepted at Gautrain. As such, you cannot use an NDoT card together with your contactless bank card, cash or a Gautrain card to pay for your travel. Please ensure you tag in and out using the same card. Penalty fees will otherwise apply to each contactless bank card.”

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