Winners of Kyocera Document Solutions South Africa’s Annual Service Awards 2019
The awards are part of an annual global initiative to recognise and honour excellence among the company's service technicians.
Kyocera Document Solutions South Africa’s Service Awards are part of an annual global initiative to recognise and honour excellence among the company's service technicians.
Each year, Kyocera's certified technicians are encouraged to enter by taking an online exam to test their skills and knowledge of the company’s hardware and software products. The top service technicians travel to Midrand and undergo further theoretical and practical exams ahead of the awards ceremony.
This not only ensures that Kyocera’s certified service technicians know what they are talking about, it also creates a healthy spirit of competition that encourages them to stay at the top of their game.
“Every business, regardless of its size, needs effective support, services and systems to gain productivity and stay competitive,” says Paul Wendlandt, Customer Services Support Manager for Kyocera Document Solutions South Africa. “They do not want to purchase a product and never see the partner again. They want top-of-the-line products and the back-up, support, skills and expertise that can only come from working with skilled and certified technicians.
“Partnering with trained technicians is important to Kyocera as we have a reputation as a company that creates long-lasting solutions for businesses,” Wendlandt adds. “It is an important differentiator that our technicians can service and repair a business’s machinery to provide many more years of satisfactory use.”
The local Service Awards ceremony was held on Tuesday, 22 October 2019 at Little Tuscany in Bryanston. The winners were announced as follows:
Top service technicians
1st place: Anton Nell, MPU Copiers
2nd place: Christopher Wait, Omni Technologies
3rd place: Chris Schutte, Kokstad Copiers
In no particular order
Alan Benefeld, Page Automation
Cian Conradie, Universal Office Automative
Donavan Johnson, NRG Office Sol
Jacob Mphuthi, Copystar
Justin Hurter, Copy Link
Marcelino Johnson, Nasatech
Nikhil Lalman, North Holdings
Tjaart Bekker, URB ICT
Warren Diergaardt, Pansolutions Holdings
Top 3 partners
Universal Office Automative Solutions (Best Service Team)
As the winner, Anton Nell from MPU Copiers will fly to Europe to compete against other regional winners in the EMEA Annual Service Awards, which takes place at Kyocera’s European headquarters later this year. The top three achievers of the European Service Awards earn themselves the prestigious and sought-after all-expenses-paid tour of the Japanese headquarters and visits to factories in the Far East.
“Well done to all those who participated in the competition. The results were of a very high standard again this year. We wish our winning service technician the best in the international competition, and we are hopeful that we will bring this prestigious accolade back to SA,” concludes Wendlandt.
Kyocera Document Solutions South Africa
Kyocera Document Solutions South Africa is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organisations put knowledge to work to drive change.
For further information visit www.kyoceradocumentsolutions.co.za.
KYOCERA Document Solutions Inc
Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, solar power generating systems and mobile phones. During the year ended March 31, 2019, Kyocera Corporation’s consolidated sales revenue totalled 1.62 trillion yen (approx. US$14.6 billion). Kyocera appears on the “Derwent Top 100 Global Innovators 2018-19” list by Clarivate Analytics and is ranked #655 on Forbes magazine’s 2019 “Global 2000” list of the world’s largest publicly traded companies.