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DiData, Workday team up on human capital management

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Zuko Mdwaba, South Africa country director, Workday.
Zuko Mdwaba, South Africa country director, Workday.

Systems integrator Dimension Data has partnered with US-based ondemand financial management and human capital management (HCM) software vendor Workday.

Under the deal, Britehouse, the digital business solutions arm of Dimension Data, will be responsible for implementing Workday’s HCM solutions.

In the HCM market, Workday competes against the likes of Oracle, SAP, Epicor and Sage, among others.

Market research firm Allied Market Research says the global HCM market was valued at $13 billion in 2016, and is expected to reach $22 billion by 2023, growing at a CAGR of 7.8% from 2017 to 2023.

It notes the major factors driving the HCM market include growth in the need to streamline HR operations, the rise in demand for a unified HCM suite, and growth in adoption of a cloud-based deployment model in several developed and developing countries.

HCM is an important aspect to any business as it relates to people resource management, Dimension Data and Workday say in a statement.

They note this is an essential business driver which helps to automate the most common processes and assists the business to focus on strategic outcomes, while ensuring competencies such as workforce acquisition, workforce management and workforce optimisation are met.

Headed by Zuko Mdwaba in SA, Workday opened its local offices in February 2018, although the company was already present in the country.

In an interview with ITWeb last year, Mdwaba said the company was looking to take on “the usual enterprise software vendors” in SA and had plans of “going big” on the African continent.

Workday has already started making rich pickings in the South African market, with the company announcing earlier this year that big four bank Absa was the second company to go live with its solutions 14 months after the company opened shop in SA.

Dimension Data says it was the first organisation to implement Workday HCM in SA and has helped to ensure the product meets local HCM needs.

The company has partnered closely with Workday over the past few years in sharing the client experience with various businesses in SA.

As an official Workday HCM partner, Dimension Data and Britehouse offer general consulting services, including application consulting, technical, managed services and cloud services. This also includes end-to-end solution implementation and HCM journey mapping.

Workday HCM is a cloud people management system – cloud is an investment focus area for Britehouse – that improves workforce planning with real-time analytics and reporting that equips managers with data about their people and teams, and business leaders with clear insight into the entire workforce.

Ed Gassner, Britehouse CEO, says: “Britehouse has the relevant expertise and experience to implement Workday HCM in South Africa.

“Having been a client ourselves, we are able to understand client needs and provide a unique value proposition. We believe in sharing in our experience and we’re excited about working with future clients on their HCM journey.”

Britehouse’s future plans for Workday HCM in SA include employee journey mapping and landscape discovery, thus expanding the current solution offering.

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