Gartner recognises OpenText in business process management suites report
OpenText Corporation, the pre-eminent provider of enterprise content management (ECM) software, today announced that leading research analyst firm Gartner has recognised OpenText in its recently published research report "Market Update: Match BPMS Vendors to Your Usage Scenario". OpenText delivers across the four key BPMS customer usage scenarios, which Gartner has identified as: specific process-based solutions, redesign for process-based SOA, continuous process improvement and business transformation.
According to Gartner's report: "BPMSes work best when matched to the needs of specific usage scenarios... For business process improvement leaders, business process directors, application managers, solution architects and CIOs involved in the selection of BPMS providers, this research provides input into their evaluations. This analysis will help clients develop a better shortlist of providers that most closely match their usage scenarios today and in the next few years."
The report provides a current snapshot of the BPMS market and includes an assessment of 32 vendors, including OpenText, mapping each vendor to the usage scenarios they support. OpenText was one of a small handful of BPMS solution providers recognised in the report for its ability to successfully deliver across all four scenarios. The flexible skills inventory, designed to facilitate case and task assignment, was also included in OpenText's assessment.
"We believe the findings in Gartner's new BPMS Market Update underscore our ability to deliver powerful solutions that help businesses transform the way work gets done," commented Steve Russell, senior vice-president of OpenText Business Process Management. "In addition to delivering innovative solutions that support the four use-case scenarios Gartner highlights, we have further strengthened our BPM offerings by integrating them with our powerful content management (OpenText Content Server), customer communication management (OpenText StreamServe), and capture (OpenText Capture Centre) solutions. This level of integration is unparalleled in the BPM marketplace and enables us to deliver on OpenText's EIM strategy as well as drive greater value to our customers across the entire process life cycle."
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