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Gartner recognises OpenText in business process management suites report

Johannesburg, 22 Feb 2013
Read time 2min 00sec

OpenText Corporation, the pre-eminent provider of enterprise content management (ECM) software, today announced that leading research analyst firm Gartner has recognised OpenText in its recently published research report "Market Update: Match BPMS Vendors to Your Usage Scenario". OpenText delivers across the four key BPMS customer usage scenarios, which Gartner has identified as: specific process-based solutions, redesign for process-based SOA, continuous process improvement and business transformation.

According to Gartner's report: "BPMSes work best when matched to the needs of specific usage scenarios... For business process improvement leaders, business process directors, application managers, solution architects and CIOs involved in the selection of BPMS providers, this research provides input into their evaluations. This analysis will help clients develop a better shortlist of providers that most closely match their usage scenarios today and in the next few years."

The report provides a current snapshot of the BPMS market and includes an assessment of 32 vendors, including OpenText, mapping each vendor to the usage scenarios they support. OpenText was one of a small handful of BPMS solution providers recognised in the report for its ability to successfully deliver across all four scenarios. The flexible skills inventory, designed to facilitate case and task assignment, was also included in OpenText's assessment.

"We believe the findings in Gartner's new BPMS Market Update underscore our ability to deliver powerful solutions that help businesses transform the way work gets done," commented Steve Russell, senior vice-president of OpenText Business Process Management. "In addition to delivering innovative solutions that support the four use-case scenarios Gartner highlights, we have further strengthened our BPM offerings by integrating them with our powerful content management (OpenText Content Server), customer communication management (OpenText StreamServe), and capture (OpenText Capture Centre) solutions. This level of integration is unparalleled in the BPM marketplace and enables us to deliver on OpenText's EIM strategy as well as drive greater value to our customers across the entire process life cycle."

For further information, please contact Lenore Kerrigan: tel (+27) 11 575 4666, fax (+27) 11 576 6000, e-mail


OpenText provides enterprise information management software that enables companies of all sizes and industries to manage, secure and leverage their unstructured business information, either in their data centres or in the cloud. Over 50 000 companies already use OpenText solutions to unleash the power of their information. To learn more about OpenText, please visit:

Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors that could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

In southern Africa, OpenText's business partners are Business Connexion, Datacentrix, EOH, eTechnologies, iFuture Consulting, NokusaEI and SAP Africa, and its customer base includes organisations from across both the private and public sectors, such as Absa, Anglo Platinum, BMW, Department of Environmental Affairs, Department of Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Nedbank, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Standard Bank, Telkom SA and Toyota.

Copyright (c)2013 Open Text Corporation. OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text SA or other respective owners.

Editorial contacts
Global Research Partners Paul Booth (+27) 82 568 1179
Open Text Lenore Kerrigan (+27) 11 575 4666
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