WNS South Africa scoops prestigious BPO industry awards
WNS Global Services South Africa, a leading global business process outsourcing company, walked away with five esteemed industry awards at the 2015 BPeSA Business Process Outsourcing (BPO) Regional Awards ceremony.
The annual awards, which serve to recognise and celebrate outstanding contributions, achievements and best practice within the South African BPO industry, took place at the Cape Town International Convention Centre on 26 September 2015.
WNS South Africa was awarded with the coveted Best Outsourced Contact Centre Award to recognise the company's commitment to clients and customers by demonstrating constant outperformance.
In addition, the remarkable efforts and achievements of individuals working at the company were also recognised. WNS received the Best Sales Agent, Supervisor of the Year, Best Contact Centre Analyst and Best Workforce Planning Professional awards.
"We are extremely proud to win the BPeSA BPO Regional Awards. These awards are a testimony to the business value that we deliver to our clients. Being a top-tier global business process management company, we partner with the world's leading corporations with our outperforming solutions created with our domain expertise, and cutting-edge technology and analytics," said Keshav R Murugesh, Group CEO, WNS.
Johann Kunz, Managing Director of WNS South Africa acknowledged the achievement and applauded the company's performance. "Not only are we extremely proud of the people awards our fellow WNS colleagues received, but being recognised as the best BPO services provider in the Western Cape is a great industry validation of the WNS SA strategy and delivery," he says.
He adds that the South African BPO industry is becoming increasingly attractive to international clients due to a strong cultural affinity, high quality of skills and world-class BPO services on offer. "The recognition received by all industry players is well-deserved and will further cement the country's position as an outsourcing destination of choice," concludes Kunz.