Garth Wittles | Contributor | ITWeb

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Environment is everyone's concern

Green issues are becoming more important in the ICT sector and particularly so in SA, says Garth Wittles, MD of Mimecast SA.

BI and Data Analytics

Unstructured data offers store of untapped BI value

Traditional BI vendors agree that clean data is essential to analysis and reporting. But organisations are losing a huge amount of information if they rigidly apply this approach to data gathering and analysis.

Collaborate, classify, take action

Taxonomies can uncover a wealth of knowledge, but taxonomies and classification can only deliver benefits if they organise information the way people use it.

Make the connection with social networks

Social networks are all around us. People interact with each other, information is shared and recommended from person to person, and communities of interest grow and ebb as priorities and projects change.

Recognising corporate information assets

Before companies can manage corporate information assets, they have to know what they are.

Secure your intellectual capital

The typical organisation manages its intellectual capital inside an increasing number of repositories, including e-mail, content management systems, databases, employees` hard drives, centralised storage devices and proprietary applications.

Knowledge management

Unify knowledge, and see the impact on your business

Underestimating the importance of timely and accurate information can be costly.

Maximising the value of intellectual capital

Unmanaged intellectual capital is a major liability, but intelligent content services can come to the rescue.

Knowledge workers

Questions to ask of search vendors

Organisations wanting to embark on a search project should ask 10 questions of the vendors they are evaluating.

Smarter employees have happier customers

Companies should utilise knowledge-enabled customer relationship management systems to ensure better understanding, increased value and improved customer relationships.

How to sell products online

Do your product category managers have the tools they need to promote, cross-sell and up-sell online? Does your Web site personalise the shopping experience at the individual level? Does your online channel enable your offline channels, and vice versa?