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Jonathan Elcock

Articles

6:00
CX
Oct 3, 2024

AI can change face of customer service in SA

Artificial intelligence offers a nimble solution to the customer service crisis in South Africa, even for the Department of Home Affairs.

Jonathan Elcock

Articles About Jonathan Elcock (2)

2:40
Software Development and Testing
Oct 24, 2023

Insurtech firm signs up 100K policies via chatbot

More locals embrace AI-based chatbots to make queries and online purchases, says Cape Town-based rather.chat.

Sibahle Malinga
2:30
SME
May 19, 2020

Fintech start-up CompariSure lands multimillion-rand funding

Venture capital firm UW Ventures and Allan Gray invest millions in the Cape Town-based fintech company’s scaling ambitions.

Staff Writer