Articles
With a new AI programme and a cyber security spinoff, Naadiya Moosaje aims to unlock funding for female entrepreneurs and educate businesses on cyber defence.
CX solutions must be rooted in empathy, simplicity and the lived realities of customers, says Sandisiwe Yengeni, senior manager of client experience and insights at African Bank.
Jeeten Bhoora has launched Siza AI, an e-mail based AI platform designed to answer questions and assist with learning directly through e-mail.